@Hollow_Stone My understanding is all eligible accounts have been granted 30 days, you can submit a ticket and ask, but your account must of been deemed ineligible otherwise it would of been granted already

start with https://answers.ea.com/t5/General-Discussion-Technical/Guide-Game-failing-to-launch-on-Clicking-Play/m-p/4809830/highlight/true#M70795

email support similar to https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

English line will be open on Monday, french and german lines are closed due to a bank holiday, if the transaction is marked as closed in the swtor account , call or submit a ticket to check support will be fully back on Tuesday if you keep having issues with one particular payment method, maybe best to use another, maybe use paypal or similar is best can suggest

Marked as rejected could also be that the information is wrong for example i would remove and re-add the card initially in both the swtor account and linked ea account the email used on the linked ea account should be found on the purchase history page in your swtor account this email can be different to the email used on the swtor account

call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message can check for feedback with swtor support but i wont get anything back until Tuesday ( monday is a bank holiday ) and that feedback may well be to call them anyways

what about if you go to another server say in the US after DM kicks you ? same thing ?

was working ok previously ? reboot the router/modem and remove and re-add exceptions for launcher.exe to the antivirus and firewall firstup

i would check your antivirus and firewall firstup , it could explain the launcher issues and the no server list no server list can also occur if a compatibility mismatch exists between launcher.exe and swtor.exe have you tried installing the steam version to see if the same thing occurs ?

@tschme The linked ea account carbonth1ef has been disabled, and uses the same gmail email used on your swtor account use this link (insert the swtor gmail email address into that link) to reset the password then login on that EA account Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com When i checked support did not have an email from you yet with the steam screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

Support says it shows as rejected by the bank on their end, given you have checked with your bank , if you have waited a full 24 hrs to retry, best to use a different payment method like paypal

can you confirm that is still the case, support checked and you have the option to create a thread

change the email address on the swtor account to one never used by any swtor / ea or origin account and then try to verify the account otherwise call swtor support when the lines are open to update the email used https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

anyone can call with an account issue Email screenshots for the steam purchase per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message will check with swtor support on account issues with your swtor account and they have your email with the steam screenshots, response will be in about 9 hrs when support are online for the day When a swtor account is disabled for subscribing , no gametime can be added to the account from any source, this includes steam and codes, this will likley be why the steam purchase failed to add gametime

ensure windows power options are set to high performance when playing swtor , if it is on power save your fps will tank and ensure vsync is turned off