1) minor appearance changes in-game. things like hair style and colour or altering of cybernetics or those tiara things twilik's wear, but not major changes like eye colour, face type and body type. keep it realistic. 2) legacy-wide storage, accessable by all legacy characters. 3) ability to friend/block by account, its horrible to have to re-friend everyone on new characters or be subjected to something you found bad enough to block someone for simply because you make a new character or head on to another one.