Only 2 things can happen at this point when you servers are this unreliable:
1) Things change on the SWTOR end i.e. Compensate players when the servers crash, allow character transfers elsewhere, build new servers, put f2p on another server etc.
2) Things change on the Subscriber end: cancel subscription and spend the time/money/energy elsewhere (which a lot of people will threaten but not ACTUALLY do since they've already invested so much of the above in to this game and the Irrational Escalation of Commitment is one heck of a drug...)
At the end of the day, yes we're all Gamers but we're also consumers, and consumers vote with their dollars...