For those who said other MMO were like this...
To name a few, on launch day, it was not like THIS bad...
WoW, EVEN UO (you can play, just lag), DAOC, AO, AC, COH, DCUO, STO, and many more.
True some of these games may have less populations but they also have less servers.
Is it really SO HARD to do when you clearly knew that certain servers were already over loaded and new accounts should not be allowed to be created in those server for a few days?
I mean if you do not have the right staff to handle the "cut-off day" management, at least learn from the amusement park or disney... this line is too long, close it, open another line of use your FAST PASS.
While I will not quit over this issue, some will. Losing business because of this issue is just plain silly.