Thank you all for your responses. This is exactly the kind of dialogue I hoped for. Let me try to reiterate some of the issues you’re bringing up. Firstly, I understand that there is some question as to why certain packs, we call them Category packs, don’t have a Bronze, Silver or Gold quality pack type. The answer is that some item categories such as Emotes, Titles and Toys had too few items of each quality type to warrant a separate pack. So we combined them into one pack containing all quality types. Secondly, you feel the contents of the Bronze, Silver, and Gold packs (BSG packs) should be listed in some way so you can see what items you have a chance of getting. Generally, you feel the concept of BSG packs are valuable, you just want to know more about what’s in them so you can make your purchase accordingly. Additionally, keep in mind that the contents of these packs will change. Each time we release a new pack, we add the items contained in that pack to the appropriate BSG or Category pack. For example, the Gold Armor pack contains the Gold armor sets contained in the Force Alliance pack. When the Underworld Alliance pack is released, we update the Gold Armor pack to include the Gold armor sets from the Underworld Alliance pack. This is true for BSG Mount and BSG Decoration packs. Likewise, any Toys, Crystals, Titles, Weapons etc., included in the currently released pack will be added to their respective category packs. This means that when a pack is no longer available, the items from those packs are still available in their respective BSG or category packs. Finally, you feel the pricing isn’t what you would like and I appreciate the examples and comparisons some of your posts provide. I want to thank you guys for taking time to make your posts. They are well thought-out and constructive. I’ll continue to monitor them and communicate your feedback to the team, so keep it up. I also want to assure you that it is always our goal is to make your Cartel Market experience a fun and exciting addition to Star Wars: The Old Republic. I truly believe achieving that goal is an iterative process that requires great communication like we’re having now.

Thank you all for your responses. This is exactly the kind of dialogue I hoped for. Let me try to reiterate some of the issues you’re bringing up. Firstly, I understand you feel that fewer items in the pack makes the pack feel less valuable. One of our goals in the 4.0 restructure was to consolidate the packs by removing some of the items that player feedback showed felt like clutter. I think it’s clear we may have over-tuned that and we will make changes based on the valuable feedback this thread is already providing. Secondly, you feel the companion gift item isn’t as valuable as XP boosts, Jawa Crafting Materials and Reputation Certifications. So, if we add more items to the pack, you feel these items should be included. Additionally, you feel that fewer chances, or “rolls”, on a Gold item feels like the pack has less value. The pre 4.0 pack structure provided two chances at a SuperRare (Gold) items. The post 4.0 structure combined those two chances into one. Mathematically, this one chance to drop a Gold item has more than the combined percent chance of both the pre 4.0 pack structure chances, effectively making it better for the buyer. However, no matter what the math is, if opening a pack feels less valuable, then we missed our mark and we will work to correct that. I want to thank you guys for taking time to make your posts. They are well thought-out and constructive. I’ll continue to monitor them and communicate your feedback to the team, so keep it up. I also want to assure you that it is always our goal to make your Cartel Market experience a fun and exciting addition to Star Wars: The Old Republic. I truly believe achieving that goal is an iterative process that requires great communication like we’re having now.

Hi everyone, I’m Toby McCall, a designer on Star Wars: The Old Republic and a member of the Cartel Market Design Team. I’ve asked community to set up this thread so we can discuss the changes that the 4.0 expansion brings to the Cartel Market. My hope for this post is to create a place where we can answer some of your questions and clear up any confusion surrounding the Bronze, Silver, Gold, and Category Packs in Fallen Empire. We would like to focus this thread specifically around the new Armor, Mount, Decoration, and other Category packs (Crystals, Dyes, Weapons, etc), all of which have been packaged into Bronze, Silver, and Gold varieties. If you have thoughts on the new Underworld Alliance pack design, I invite you to join the discussion in a separate thread, found here. How do the new Bronze, Silver, and Gold Packs feel? Do you feel they are worth their cost? What suggestions do you have? What are your thoughts on the new Category packs? Do you enjoy opening them? If so, what do you enjoy most? If not, what do you like least? Are you more or less likely to purchase packs from the Market and why? Can you share any experiences or first impressions you’ve had with the Bronze, Silver, Gold, and Category packs? As always, let’s try to keep the posts constructive and on point. If you haven’t had a chance to read the blog post about the 4.0 changes to the Cartel Market, you can find that here.

Hi everyone, I’m Toby McCall, a designer on Star Wars: The Old Republic and a member of the Cartel Market Design Team. I’ve asked community to set up this thread so we can discuss the changes that the 4.0 expansion brings to the Cartel Market. My hope for this post is to create a place where we can answer some of your questions and clear up any confusion surrounding the new pack design in Fallen Empire. We would like to focus this thread specifically around the recent structural changes that took effect with the Underworld Alliance Packs, Hypercrates, and Supercrates. If you have thoughts on the new Bronze, Silver, Gold and Category Packs, I invite you to join the discussion in a separate thread, found here. Here’s a few prompts to start the conversation: How does the new Underworld Alliance pack structure feel? What are your thoughts on the pack consolidation? What suggestions do you have? What are your thoughts on the changes to Hypercrates and the addition of Supercrates? Do you feel they are worth their cost? Do you enjoy opening them? If so, what do you enjoy most? If not, what do you like least? Are you more or less likely to purchase packs from the Market and why? Can you share any experiences or first impressions you’ve had with the new pack structure? As always, let’s try to keep the posts constructive and on point. If you haven’t had a chance to read the blog post about the 4.0 changes to the Cartel Market, you can find that here.