yay i met all those conditions, i also applied to have 3 toons transferred only 1 got done.
as for Customer Service will be happy to help you
i didn't realize swtor had customer support. i mean they ignore web forms, emails, in game tickets the only thing ive got left to do is call them.
coincidentally if i reverse charge the customer support line from Australia do ya think they will accept the call.
im not a happy person atm, logging on to an empty guild since all my friends got transferred.