Hey guys I have issue here I have not be play game for three day I got two email one from Customer and that say that I was saying that i was make self harm threat. The other email say that I am be banned and my account be closed. I have send emails both to customer support and term and services. Should call them in the morning and find out what is going because my pc is broken I have not be on the game for three days.
Star Wars: The Old Republic Customer Service
2:03 PM (7 hours ago)
to me
Greetings player
My name is Michaela and I’m a supervisor at Star Wars: The Old Republic Customer Support. I have been trying to contact you in-game as I am very concerned about a report I have received in relation to you, which states that you were considering harming yourself.
We take these comments very seriously and as we are not equipped to provide help in these circumstances, I would urge you to visit one of the following professional help sites if you’re having such thoughts:
http://www.ifotes.org/support.html
http://www.befrienders.org
Please note that I cannot comment on the issue you reported at this time, as your safety is my only concern.
here second email that was send to me
Greetings,
We need to talk…
We’ve noticed that you broke the rules in Star Wars™: The Old Republic™.
Here’s what we found:
• Ongoing harassment and abuse of Customer Support
What this means for you
Since this was a very serious breach of our rules, and is not the first time we have had to take action on your account, we have permanently closed your account, cancelled your subscription and removed your payment information from our system.
This means that you no longer have access to Star Wars™: The Old Republic also I did not abuse customer support because have not contact them in three days So can anyone tell what should I do about this.
