I will post below links to VERY relevant posts within the forums themselves that address my reason(s) for unsubbing.
1) I have given a generous amount of time for issues to at the very minimum BE ADDRESSED. It is my opinion, along with the posts and several users that commented on these posts, that Bioware has either been to slow to respond, or has failed to respond at all to our legitmate problems.
2) I invite you to read THE FIRST POST within each of the links to have a better understanding of my view.
3) Finally, as most post-graduate college students know, writing a book is about drawing off your research; these links below are my research FOLLOWING my experience.
Links:
http://www.swtor.com/community/showthread.php?t=254704 - customer service
http://www.swtor.com/community/showthread.php?t=256783 - PvP
http://www.swtor.com/community/showthread.php?t=211106 - PvE