a few days ago i sold satele shans boots for 36mil i became quite happy and when the mail arrived i went to claim the credits and while i was in the mail to grab the credits my internet went down. when i logged in again the mail was gone and the credits with it. i have already posted a ticket but no response from devs, what should i do any help would be really appreciated

i was playing around in the game when suddenly it went into window mode and when i tried to turn on full screen the game chrashed. when i tried to log in again the game never appered as a little stripe in the top of the corner and my PCs resolution went into 800 x 600. i cant start the game or fix the resolution inside the game. i looked up some posts about the file client_defaults but no problem matched mine. the window X and Y thingi is both at -1 and every time i change that it resets and go back to -1. i dont know how to fix it pls help!!!