I don't know how they didn't foresee this problem. The situation occurs when the first person in a group of friends find a server and the rest of them (regardless of early access day) all pick the same server to play with their friends. Multiply that a fee thousand times and you end up in this mess we have now: players won't move to another server because they have already invested time in their characters and new players want to join them in the same server. So the only two logical options are: Increase server capacity or allow free character transfer. The live team should simply take The guilds from The busiest servers and move them wholesale to new servers and anyone else will just have to apply to be moved. It's also worth considering increasing capacity of the starter zones as it seems outside of those the zones the population drops dramatically. Hope this gets sorted soon as it's only going to discourage players from the game if they have to chose between playing with friends or wasting their time on a server that they'll eventually abandon.