Firstly, thanks for the replies! I appreciate you taking your time to answer me (relatively new player here). One of the things I enjoy about the game is there seems to be a lot less of the snarkiness I've seen in other games and I appreciate it very much!
Secondly, the server reset did clear my tickets, so I'll be filing my REAL ticket today.
As to the 'couple of days' comment, I wish that were true. On the 20th, my oldest spam ticket was from the 7th. In other games that I've played, spam reports never counted against (so to speak) the player in this manner. I really hope that with the amount of gold spammers in this game, they will find a way to make them not count here.
Thanks again everyone!