That makes sense, the real reason I ask is becuase a player on the customer service forums claims he has been a sub since the very beggining and had many many commendations on his character, He let his sub lapse, he then resubbed and now they are gone, and the customer service response is that it is working as intended, So before i got to upset ( yes i know it didnt happen to me, but you gotta be concerned with policies like this) I wanted to see if Bioware had laid this policy out for people to see.