this is a serious issue and no official respond ? in other mmo's n matter the names are official post will come just after the first answer or the first answer will be the official one.
i reported a player who was botting a chest on belsavis at lvl 19 the protocol droid answered my ticket 3 days later come on these kind of things will destroy the balance action must be taken immidiately banning will not be enough cutting the chests were extreme also but changing the chest spawning points will help.