I don't think it's actually possible to give answers that satisfy everyone. As I said later in my post, I feel it's the lack of committed and definitive answers that make most people nervous. If you don't have, or can't give out, a definitive answer to a question, than at least tell us when you will/can give out that answer. Nebulous replies like "soon" and "as soon as we know" really don't inspire confidence. Even that "more information will be made available at that time" is a cop out, unless they tell us when "that time" will be. I think more people would be happier (or at least accepting) of that, even if it meant that they later had to move or modify those announced dates. That still won't satisfy everyone, of course, but this is a majority case, not an everyone case.

Yes, the destination servers seem to be the ones that they will be forcing the move to. I'm playing on Kaiburr Crystal at the moment, and I can only move to Harbinger. In game messages indicate that Harbinger will be my only destination come server merge. I'm also willing to wait and see (I renewed for 6 months, so I'm subbed until December in any case), but I won't even rate less than impressed if I have to queue to get on in the evenings. That is when I play. Yes, that is peak time. I get that. I'm also not paying to wait 30 minutes to play. I want to play when I click the log in button, and if I can't play at that time I go play something else. And that, more than all the rage and disgruntlement the internet can throw, is what will kill this game. If we lose interest and find something else, we won't come back.

I don't even really feel that's it's disinformation and lying; this whole fiasco is coming off more like an unplanned scramble, and that's even worse. It's like they keep giving out conflicting and incomplete information because NO ONE knows what the heck is really going on. And that sense of confusion and treating the player base like mushrooms does more to poison the relationship than any honest bad news they could give us. I've seen it happen time and again in MMOs, and for awhile I thought it would be different with TOR. For the first few months, it seemed like there was a long term game plan. But this server consolidation is coming off as panicked and half-arsed. That does not inspire confidence. So you're doing a server merge. Fine, most of us saw this coming when you announced you'd lost a quarter of your post launch user base (not to mention the long list of "Light" pop servers). Servers cost money to host, and if they don't have a certain average population, they're not paying for themselves. Consolidating populations and eliminating those extraneous servers is necessary. We (the player base), by and large, can and will live with that. There'll be ************, there'll be ragequitting, sure, but that's expected. Most of us will get through it. But the disorganized information and conflicting responses to questions really make us nervous. It makes it look like this isn't well thought out, which makes us question the future. We've all seen too many other games go belly up because of poor planning and management, and most of us won't stick around to see it crash. There's always something new coming along for us to spend our money on. Perhaps this situation wasn't anticipated, or at least was not expected to happen at this time. I want to believe that you guys had planned to have the open character transfer in place before you planned to push the server consolidation. That it is merely the timing of this, which I suspect is being driven by EA suits, that caught you unaware. I want to believe that because the alternative, that you didn't see this coming, is unpalatable in the extreme. Unfortunately, your handling of information release so far has not been inspiring. There have been far too many conflicting, incomplete and non-committal answers. And it is the last that hurt the most. Ok, so maybe you don't know the answer to the additional character slot question right now. Things are obviously in flux and everyone is scrambling to sort it out. We understand that. Just say so and then commit to having a definite answer by a definite point in time. Say "We don't know right this moment, but we're going to get together and figure it out and have a definite answer but next Wednesday." And if something happens that invalidates that commitment, come out and tells us that too. That's all we really want. Show us that you have a timeline and you aren't afraid to announce it. Show us that you have a plan, that you're committed to making this work for the largest number of players possible, and that you aren't afraid to stand up and admit that plans are going to have to change. The majority of your playerbase understand that sh*t happens sometimes, and plans change. We don't necessarily like it, but we'll accept it. But not being decisive and showing us that you're committed to this scares us and makes us question everything else you say. I enjoy this game. My friends enjoy this game. We want to believe that this is just a minor bump in the road, and that we can trust you to keep things on track.