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Major_Mayhem

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  1. Owen, Sorry about the India cracks I've worked in IT and Support for a few major ISPs .... Most of the tier ones are oversees mostly in India the PI and Central America. To be fair they're hit and miss and are all contractors working for a company contracted to support another companies products. Ya I checked my origin account as well nothing was touched but my SWTOR. It also changed my EA login on PS4 games. I spun all my passwords and changed email addresses any way just to be sure. I also changed my email on my account and spun the Password on the original email ... they all have at least 2 layers of authentication. mostly a security key or at least a text message authentication. This was either server side, an exploit, or I pissed some one off at support when I canceled (I was pretty nasty about canceling my account) By the way If you have a Twin brother I think we know each other.
  2. You get an email that looks like the below ... However when you select the link for ... "If you did not request this change, or if you need assistance with your account, please contact a member of our Customer Service Team." That link goes to ... http://www.swtor.com/support/ Which is a page that states .... All Star Wars™: The Old Republic™ support is now located at EA Help. Please visit help.ea.com for assistance. There is nothing on EA help that lets me report some one trying to get into my account. All I can do is call as long as I'm a subscriber (10 days) but no one is answering the phone today even in India. I got one of these Thursday and one tonight about an hour ago I've already changed Email accounts attached to my account and I've changed my security questions. But why am I explaining it to a troll like who doesn't think before he or she opens their pie hole. If I wanted to pull a fast one on my wife it's already done. My Credit card company hasn't even received the charges yet and I'm protected against fraudulent charges any way. I'm not paying for this ... I want my toons restored and if a support rep was involved or responsible I would like them to loose their job. So i all honesty other than the headache I'm sitting on a bunch of gear that hasn't been transferred yet and I have about $250 worth of premium cartel coin gear I'm not paying for. If EA doesn't take the gear back I'm dumping it on my guildies any way. I'VE ALREADY STOPPED MY CREDIT CARD COMPANY FOR PAYING FOR THIS! This is the email BTW We have received your request to reset your password for the Star Wars™: The Old Republic™ website. To complete this request, simply click here to reset your password. Remember, if you have a linked EA account, it will be reset with the new password. If you did not request this change, or if you need assistance with your account, please contact a member of our Customer Service Team. May the Force be with you, The Star Wars: The Old Republic Team
  3. your welcome to your opinion but ... Nope my my account was set up for monthly payments I have both my paypal and one of my credit cards attached to my account for several years. I pay for my subscription threw papal, so all the perp had to do was change my preferred payment from Paypal to the credit card I had on record. I'm assuming they did this because you can't buy anything on paypal IN GAME from the CLIENT software. It is possible that EA defaults to one for my subscription and one for purchases and I happened to used my credit card the last time I purchased anything (Which I probably did) All they had to do was get into my account with a temporary password. They didn't need to change my password, or my E Mail (They did change the email) There was no way some one could do this even if they knew me personally without going threw EA support. Even if they did know me personally and had physical access to my computer and credit card. I have security questions that no one would know the answer to not even my wife ... and I have a security key that stays on me all the times. Even if I got fished or hacked or it was one of kids THEY STILL HAD TO HAVE THE SECURITY KEY and GET PAST THE SECURITY QUESTIONS. My kid have their own accounts they pay for and they have security keys. If I'm not mistaken if you have a security key on you're account you have to Go threw customer service to bypass the key otherwise your completely locked out. But than again why would even matter to you? ... Your not the one that got hacked if you think I'm full of crap why don't just close your pie hole and move on?
  4. That may be true but the person ordered cartel coins on my account, that account is attached to my credit card. My credit card company isn't going to honor those charges, so I think I'm just going to have to wait till I can contact support in the AM. You have a few felonies that goes along with what this person did up to and including fraud. Right now I'm not so much worried as I am pissed. I want the person that did this to go to jail and I want to put a support rep in the unemployment line. More than likely they where given a temporary password and my security key was removed ... I get the feeling that let them into the account but they couldn't reset my password without knowing the original and/or the security answers. But they still had access to everything else including the email setting which they changed ... to e********@yahoo.com (that's all I could see on my end) EA should have the phone number of the person that called in, a recording of that call, and the email of the person that called. The servers have a record of everything the did and Support can easily roll everything back. Unfortunately Support is contracted out to call centers in third world countries 8( so EA probably can't fire the rep responsible.
  5. They ordered about 250 bucks worth of cartel coins today. They managed to switch my payment information from paypal to my credit card. The funny thing is they never bothered to change my security questions or my password. They just changed the email and had Support remove my security key from the account. I have emails showings some one was trying to reset my password. My guess is they exploited an automated system or duped some one in support into giving some one a temp password. I have deleted both the card and paypall off of my account now and reported it to my credit card company who said no matter what I'm not liable for the fraudulent transactions. Unfortunately support for EA is closed today .. I guess Christmas is pretty good in India. About the IP ... it doesn't matter I'm technically dynamic and I have and I use 3 VPNs a work VPN (I'm an IT pro), a security VPN, and an anonymising VPN myself So my own IP may well be all over the place. It's a simple solution .... my Credit Card Company isn't going to pay. So that's that with the money. EA can reverse all the in game charges returning my account to 19166 Cartel Coins, They can also give me all my gear back and reset my character they way it was the LAST time I played (Sept I think). Than I can convert my Character to Free to play as soon as my current subscription runs out. Give out my goodies to my friends and guild ... build my guild back up (My kids run it) and go back to Aces High. Here is my entire history I can view .... 12/25/2017 Refund Transaction 1800 2566 12/25/2017 In Game Purchase -1800 766 12/25/2017 In Game Purchase -1800 2566 12/25/2017 In Game Purchase -1800 4366 12/25/2017 In Game Purchase -1800 6166 12/25/2017 In Game Purchase -1800 7966 12/25/2017 In Game Purchase -1800 9766 12/25/2017 In Game Purchase -7020 11566 12/25/2017 In Game Purchase -7020 18586 12/25/2017 In Game Purchase -7020 25606 12/25/2017 In Game Purchase -7020 32626 12/25/2017 In Game Purchase -7020 39646 12/25/2017 Purchase: 5500 Cartel Coins 5500 46666 12/25/2017 Purchase: 5500 Cartel Coins 5500 41166 12/25/2017 Purchase: 5500 Cartel Coins 5500 35666 12/25/2017 Purchase: 5500 Cartel Coins 5500 30166 12/25/2017 Purchase: 5500 Cartel Coins 5500 24666 12/07/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 19166 11/30/2017 Security Key Monthly Grant 100 18666 11/07/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 18566 10/31/2017 Security Key Monthly Grant 100 18066 10/08/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 17966 10/01/2017 Security Key Monthly Grant 100 17466 09/08/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 17366 09/01/2017 Security Key Monthly Grant 100 16866 08/09/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 16766 08/02/2017 Security Key Monthly Grant 100 16266 07/10/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 16166 07/03/2017 Security Key Monthly Grant 100 15666 06/10/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 15566 06/03/2017 Security Key Monthly Grant 100 15066 05/11/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 14966 05/04/2017 Security Key Monthly Grant 100 14466 04/11/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 14366 04/04/2017 Security Key Monthly Grant 100 13866 03/12/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 13766 03/05/2017 Security Key Monthly Grant 100 13266 02/10/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 13166 02/03/2017 Security Key Monthly Grant 100 12666 01/11/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 12566 01/04/2017 Security Key Monthly Grant 100 12066 12/11/2016 Subscriber Monthly Grant: 500 Cartel Coins 500 11966 12/05/2016 Security Key Monthly Grant 100 11466 11/05/2016 Security Key Monthly Grant 100 11366 10/06/2016 Security Key Monthly Grant 100 11266 09/23/2016 Subscriber Monthly Grant: 500 Cartel Coins 500 11166 09/06/2016 Security Key Monthly Grant 100 10666 08/24/2016 Subscriber Monthly Grant: 500 Cartel Coins 500 10566 08/23/2016 In Game Reward 500 10066 08/07/2016 Security Key Monthly Grant 100 9566
  6. I only play a few hours a month mostly for guild stuff and 2 of my Adult children play. I've been a loyal PAYING customer since early access. Again I have a complex password, My email and Phone numbers are attached to my account. I have 5 Security questions, and a FRACKING SECURITY KEY. Yet some talking ameba contacted customer support and got them to blow open my account and bypass all that security without so much as knowing what city I was born in. You know that's way to much BS to put up with from the likes of EA.
  7. Looks like they ordered Cartel coins to .... Guess I need to call my bank .... EA really blows! Date Description Amount Balance 12/25/2017 Refund Transaction 1800 2566 12/25/2017 In Game Purchase -1800 766 12/25/2017 In Game Purchase -1800 2566 12/25/2017 In Game Purchase -1800 4366 12/25/2017 In Game Purchase -1800 6166 12/25/2017 In Game Purchase -1800 7966 12/25/2017 In Game Purchase -1800 9766 12/25/2017 In Game Purchase -7020 11566 12/25/2017 In Game Purchase -7020 18586 12/25/2017 In Game Purchase -7020 25606 12/25/2017 In Game Purchase -7020 32626 12/25/2017 In Game Purchase -7020 39646 12/25/2017 Purchase: 5500 Cartel Coins 5500 46666 12/25/2017 Purchase: 5500 Cartel Coins 5500 41166 12/25/2017 Purchase: 5500 Cartel Coins 5500 35666 12/25/2017 Purchase: 5500 Cartel Coins 5500 30166 12/25/2017 Purchase: 5500 Cartel Coins 5500 24666 12/07/2017 Subscriber Monthly Grant: 500 Cartel Coins 500 19166
  8. They probably spent the credits in game on transferable gear .... Sold the stuff for credits and sold the credits for cash. I've only been playing since beta.
  9. Ya think that this may be part of the reason? I thought I lost my credits and gear in the server change (The name yes, but the credit and stuff no) I didn't realize what had happened until I notice I lost about 5K in cartel coins I've been saving as a subscriber since the introduced cartel coins. I'm canceling because support sucks ... obviously!
  10. My account got just got hijacked this week .... Whats the point of having a **** load of security like Complex passwords, secondary contact info, security questions, and a security key .... When any old ******e can call up support and have them open up your account so they can steal all your **** bypassing security! Good God EA sucks!
  11. What is the point of having all the account security. I have security questions. I have a security key. I have my home phone number attached to my account. Yet some one called into customer service and duped a support rep into opening my account so some one could steel most of my cartel coins (about 5K) and stole all my crap. I hope they didn't order anything off of my account. Real good job EA. You really are the weakest link ... No really your the reason my account got hacked!
  12. To Whom it may concern, I beta tested this game (SWTOR), per-ordered, paid for expansion packs that became free, I've been playing since per-release and been a subscriber all the way. What do I get for being a loyal long term subscriber? I lost my name my gear and credits in a server change while I was in the hospital. I had really good names on the old server ... the only thing I could get was something like EAPokedMEGood. No way I could get a closer name to Mayhem or any normal name at all. I'm actually surprised I got what I could with all the Free to play players spammers and scammers on. I'm done I'm canceling my account because you simply suck, specially with customer service and I don't feel you care about Star Wars, this Game or your Customers. What you do care about is Money and that is what I wont be giving you any more. I hope you all go Bankrupt and Disney Takes Star Wars Away from EA. 8) Oh and merry Sithmass!
  13. I disagree I think it fails on the fact that the more they try to fix the more they break each new Patch introduces more and more suckage while known bugs like CTDs go unfixed. IMHO Subscribers are getting screwed and F2P players aren't getting much better. Personally I think EA wants to kill this game.
  14. Pre 1.3 = n/a this is unfinished beta product that was not yet ready for prime time therefore it cannot be scored. 1.3 = 6 1.4 = 4.5 due to stability issues and bugs the likes of beta being reintroduced into the game most likely due to a new shadow "optimization".
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