Fix this. This is unreal.
Basically people can't play because they aren't getting the one time passwords. Not for hours, days, whatever. When you call CS they say to submit an in game ticket. That is a new level of stupidity for CS in general, not bioware CS, just CS in general.
Also, really neat that despite many posts zero response from bioware. Nothing. Is anyone there aware this is an issue? If the answer is yes, what is the ETA, this is a game breaking, literally, issue for people, so one would hope the very top of the team is aware of this and demanding answers.