All I have to say is anyone who has a history of playing MMoRPGs at launch knows that for the first half year or so there will always be much more downtime. Things will get ironed out and the downtime will become less. For some reason back in the day of DAoC, D&D online, AoC, EQ2, and Rift launches I don't think people complained this much. Only time I've seen this much complaining is when WoW launched. Anyway, the complaining seems unwarranted but that is my opinion.