Just to give an update, it took five days but they did get back to me and refunded my tech fragments. Can't really complain about the wait I think, I'll take what I can get. I'm assuming with the player base shooting up after the expansion maybe slowed things down a bit? Overall was a win I think. Thanks for the replies guys.

So I'm not going to rant as this is my fault for not paying attention but is instead an actual question. I in my rush to buy a piece of gear on my operative bought the wrong set item and blew my 3k tech fragments, it completely killed my desire to play the character but I submitted a ticket and figured I'd do other things while I waited to hear back. I expected a day, maybe two days and I'd know something while I level my merc. Well we're now four days later and I haven't heard a thing, not even a "Sorry this is your fault, we will not restore currency" or some such. Does anyone have any experience with this type of customer service and if so, how long does it usually take? Does it seem like something they'd even help with? Thank you.

Put in a deserter debuff and I will start AFKing just like I did in WoW. Would you rather I leave or AFK? Your choice.

Yeah, put in a penalty so when it's obvious I'm with terrible whiny pugs that don't know what they're doing I can just afk to avoid the debuff instead of leaving and letting someone else in. Flawless logic.

Let's hope this doesn't turn out like the Ilum "fixes".

Which is subpar compared to Champion gear leaving me still at a disadvantage by being unlucky. What's your point?

I know a lot of people complain about this already but I figured I would add my own voice to it to show my complete and utter hatred of the gearing system in PvP in this game. I will start off by saying I am not the worst off, I have about 5-6 pieces of gear, 4 of which are champion pieces after a little over a week of being 50. The problem is, I have opened 20 bags this week between my weeklies, dailies and grinding and I have gotten zero loot. Not a single piece. This kills my motivation to grind for gear and makes me want to stop playing. I am slowly but surely falling behind the gear curve. I'm going to explain as plainly as possible -why- this is a terrible system and why it has this effect on me. If we look at other games such as Rift or WoW which had similarly structured end games, they had a very transparent gearing system when it came to PvP gear. You knew exactly what you needed to buy the gear with that you wanted from a merchant, you knew how much you got approximately per kill or "warfront", "battleground" or arena. Knowing all this told you on average how long it was going to take and gave very clear goals to work towards. There was no arbitrary RNG dictating how long it was going to take for you to complete your sets. RNG leads to luck and if there is one thing the majority of PvPers tend to loathe it is things based on luck. PVPers like to think they win because they're better, not because the game gave them better odds. Obviously I have no real statistic on this because I'm not aware of any census that's actually tried to gather information on this subject but I can say pretty confidently that any PvPer that was fond of luck based gear systems would have been perfectly content to get that fix for a carrot on a stick in PvE. At the end of the day though, luck in gear drops should never determine performance in PvP. As much as people might not like it, you need PvP gear to compete. Someone that is luckier than you on their bags will perform better than you at equal skill levels because they were just luckier. The only thing that should determine performance in a PvP game is determination and will. Give a transparent system that isn't random luck when it comes to gearing and it makes PvPers happy. I personally don't need a carrot on a stick to want to PvP, I would be happy if everyone was given max gear at level 50 and allowed to duke it out on even footing, but a lot of people need that sense of progression to want to continue. That's fine, it just doesn't need to be RNG based at all, a transparent progression system would give the same effect without the needless frustration. This is why I'm losing my will to play this game. There are people I feel I am equal to skill wise that will out perform me because they were luckier on their bags. People that have opened -less- bags than me and yet have better gear and a more defined edge in PvP combat. In a way I guess this is me pleading for a fix before I lose all interest in this game. Between the skill delay in PvP, the massive FPS drops and the glitchy unpredictable animations I don't think I'm going to be able to justify spending any money to legitimately subscribe to this game after the first month. Remove the bag system, make gear only come from merchant for a flat cost and make the commendations you get for completing warzones upgrade as you rank up in Valor. As in give you warzone commendations to buy entry level gear, then champion commendations at 40, battlemaster at 60 and so on. This would simplify the process so much and give people like me a lot less reason to complain. If anyone else has any ideas on how the system would be better I encourage you to post your ideas here to try and make this thread as large as possible to bring this to the attention of Bioware without all the childish rage and ranting that tends to be in one of these threads. Maybe then they will actually realize how broken it really is.

Most of the morons that complain about how arenas ruined WoW PvP are the people that think it was amazing in vanilla, when there was minute long CC in PvP and could be chained with no DR, and rogues could take flags in Warsong Gulch and stealth with them. Did I mention there was no time limit? So they could just sit in a corner stealthed with the flag in a neverending BG. Not to mention the monumental headache that AV was, terrible matches filled with annoying retarded people going back and forth for hours and days even IN THE SAME BG. Open world PvP was a joke, just a giant cluster**** of zerg on zerg mindless stupidity with literally no skill involved. The only reason that balancing in arenas was so terrible in WoW was because they refused to split ability usage between PvP and PvE, like they did with CC and later with colossus smash. To top it off Blizzard seemed completely incapable of balancing anything that doesn't involve just tweaking damage numbers and percentages. Mechanic changes might actually need to be done to balance classes, crazy surprise. All in all, arenas "done right" could be very good in this game. I think the ground work is solid and would add a healthy level of competition and reason to PvP once the gear grind was done. That said, it will never happen and the most we can really hope for is rated warzones. Honestly though, that aint half bad. Better than you can say for most games that have come out in the last few years.

Personally while questing in explorable zones I get anywhere from 30-60 FPS depending on if I'm in a large outdoor zone or a tiny indoor zone. While in Imperial Fleet or any PvP warzone it drops to a stutter averaging out under 10 FPS. Dunno honestly, I picked this game up to play with my friends but if I can't PvP and do a solid job because of ridiculous latency and stuttering I will most likely not resub after the free month.