What's up people?
Well I am a returning member of this community and I must say that after years away, this is one hell of a crap show still.
I am unable to purchase CC and get the laughable message that tells me to call customer service.
This was an issue that has been around since the game went "Free to play" and in all these years they continue to blame the customer! LOL
It is fantastic that in 7 years this fake "Customer Service" has still continued to let their customers down. But not just let down but in the exact same way they they did over 7 years ago. BW and EA have jumped through hoops to piss off customers.
I filed a ticket and was told the same old BS. "It is your card rejecting the transaction". Check the card and bank, nothing wrong on this end. Oh look, the ticket is closed. File a new ticket and get some automated response that has NOTHING to do with the ticket subject at all.
I am a subscriber and still get zero help.
I Alpha and Beta tested this game. I was dumb enough to buy the "Collectors Edition".
BW and EA have proven time and time again that they cannot be trusted. It is sad but true.