The only True answer is for Character Server migration, hopefuly this will be implemented soon.
My friend has 3 lvl 50 on a 'dying server' and cant wait for it to start, as for rerolling aint gonna happen.
All MMO's go through this kinda thing, they are probably waiting for GW2 and The Seceret World et all to come out so they will have a good idea of their 'true' customer base.
just an opinion.