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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker

Meet the Developers: Rob Hinkle | 01.17.2013, 03:43 PM
Hello everyone,

Please discuss the Meet the Developers: Rob Hinkle blog in this thread!

If you have any questions for Rob, please ask them here. In the near future, we'll have some answers from him for you!

Pack Relics?? | 01.17.2013, 03:42 PM
They are still on our list to get in, but we were concerned about their power level and quality/bugginess when we had them on the test level. I'm pretty sure you'll see them in the future, but have no ETA. I love them conceptually.

I'm terribly disapointed by cartel packs. | 01.17.2013, 03:41 PM
Do you have a pre-set number of packs and items set up ahead of time for a certain period of time?
We develop a set of these packs (we call them a 'Shipment') at one time. Shipment 1 will have 4 packs associated with them (not counting the cheap pack), with one additional pack coming out before Rise of the Hutts. After that, a new shipment will come out, likely with a new name (instead of 'Cartel Packs', they will be 'Contraband Packs', for example).

Developing a shipment has a long lead time. Most of the art for shipment 2 is already complete, and we are currently in planning stages for shipment 3. This is not to say that we can't slide things around, or pull something forward or get something in a hurry if we see a great idea or if something on the market really sells. But the capacity for this kind of movement is very limited.

We also want these packs to have a reasonable life post-removal. As a result, we philosophically resist actually adjusting the internal math of these packs (i.e. what's in them, at what drop rate) after they've been released, so that the value of the packs is a known quantity. This is not to say we never would do so if there was a serious problem -- but we really don't want to. Short form: there likely will be a time in the future where the GTN is the ONLY place to buy a Skip Tracer's Pack.

Are you afraid that greed will corrupt the game?
The cartel market funds the ability for players to play for free, which has allowed a huge number of players who couldn't or wouldn't play the game to do so now. This has resulted in more dev resources, and larger, more vibrant communities. And we've done so while still making market transactions mostly optional. I'm pretty much in the camp that we're on the Light Side on this, so far at least.

Why do these items currently have a price if they are unsellable?
Some game systems require a value for parts of the game to work. As an example, the GTN needs it to know what base price to set things to (and IIRC, doesn't let you put things up for sale that doesn't have a value). These items are currently hardcoded to not be sold to NPC vendors, despite their internal credit value.

I'm terribly disapointed by cartel packs. | 01.17.2013, 02:02 PM
There are a few questions raised in this thread.

Do items put in the Galactic Trade Network sell?
Yes. We have metrics, as well, on what sells, and for what price, which we compare to their drop rates. This gives us a great idea on adjustments we should make for future packs (the drop rates and the pack contents themselves) - which means that our next round of packs will be better, and the ones after that will be better again.

Here are some fun stats
* The White indestructible crystal Median Buyout price = 1.4 million credits
* The Overlord’s Command Throne Median Buyout Price = 1.75 million credits
* The Dominator’s Command Throne Median buyout price = 1.50 million credits
* The imperial banner Median buyout price = 250 credits
* Ruddyscale Kowakian Monkey-Lizard median buyout price = 500,000 credits
* Elegant Loungewear Top median buyout price = 22,000 credits

This is interesting, in that the thrones are much less rare than the crystal. The metrics we have on what sells and what doesn't are excellent, which means that we should get better and better at pushing our resources towards things that players actually want.

Are there any truly absurd prices out there?
Absolutely. I can tell you one person bought an Imperial Banner off the GTN for 310000 credits.

Are we aware that some items can't be sold on the GTN (i.e. the game won't let you)?
Yeah, those are bugs, and in the case of the lightsaber crystals, ones that we should have caught easily, since it's happened multiple times. In every case I can think of off the top of my head, these are unintentional bugs, and should get fixed. It's not our intention that people should be standing around spamming the fleet about these.

Are you guys aware that there's a ton of dupe items clogging our inventory?
We totally are. This is particularly true of the more common bonus items that are repeated through multiple packs. We are constructing our next round of packs (i.e. the round that will start when Rise of the Hutt Cartel ships) with a definite eye on reducing this level of suck.

Why can't I sell some of this junk that is worthless on the GTN?
We are examining that possibility, and even if we did so, we would likely make the sale price negligible, to avoid having too harsh an effect on the economy (I don't want buying Cartel Packs to be a particularly effective and reliable way to get credits). That being said, there's a very good chance that some of these items may be retired in the future - an Imperial Banner or Dominator Throne that enjoys a certain value now might find that value greatly increased once the packs that sell these disappear - so you might want to selectively choose some of these to bank, rather than junk. This retirement may be permanent, or a temporary removal from service (like the McRib or the Disney DvD releases) That being said, we are still developing our strategy for how these items are retired and/or cycled into service. Once we have a plan, I will be sure we communicate it to the community at large.

It sucks that the Cartel Market/Cartel Packs takes away resources that could be spent on (my pet feature)!
It's quite the opposite, actually. The success of the market (and it has been quite successful) has given us the time and resources to do some ambitious things on Makeb, and plan some very ambitious things beyond. The success of the Cartel Market means that there will be more good stuff for ALL players, paying, subscribers, and free.

Why is my Outfits colors different ?....... | 01.17.2013, 10:38 AM

I'm curious if the coloring for the outfit looks as expected when you are in a conversation. We are looking into this issue and any information can help us track down what is occurring. The details already provided have already given us some excellent leads and we hope to get this all sorted out quickly.


Take the level requirement off HK-51's orange gear shells | 01.17.2013, 10:25 AM
It's a tech issue.

I have confirmed, that if we remove the level gating on the shell item, the mods will still affect HK (Even though they are level gated), making him a super companion for low levels. We would likely need new tech to fix this issue so the mods level takes precedence over the items level. While I'd like to get to this tech someday, it's pretty low priority compared to the other things that I (and most of you guys) want.

Companions 101: Aric Jorgan | 01.16.2013, 11:04 AM
Hey everyone,

Please share your favorite Aric Jorgan moments in here! Also feel free to suggest your favorite companions to be featured in our next Companions 101 blog.

May the Force be with you!

Fix the email materials bug I reported months ago | 01.16.2013, 10:06 AM
Hi! I just wanted to step in and clarify that if you need help in any way, you should file a help ticket so that Customer Support can communicate with you for resolution.

The purpose of a bug report is just that - to report something that you don't need help with but that is a bug you've seen in the game. Bug reports are always closed, but they are all seen by QA. However, when the ticket was closed, you should have received an email that said:

... Your report has been forwarded directly to QA, and you will not be contacted further regarding this issue. If you need additional help from a customer service agent to assist you regarding this issue, please submit a new help ticket under the appropriate category....

Hopefully this helps alleviate some frustration with regards to why your ticket was closed. Please submit a help ticket giving your details, and Customer Support will assist you.

sub-> f2p -> back to sub -> back to f2p? Questions about unlocks | 01.15.2013, 03:47 PM
Quote: Originally Posted by Facime View Post
Ok, I started out as a subscriber at launch (founder), then got bored and unsubbed for a while and was drawn back in due to F2P. Since F2P launch I have aquired quite a few unlocks including Artifact Equipment Authorizations, GTN slot upgrades and early speeder training across the account.

I have a friend that decided to play and she subbed so I decided to just bite the bullet and join her for at least a month. But here is my question and my concern. Will all of my previous unlocks, and any additional unlocks I might decide to aquire during my subbed status remain next month if I decide to go BACK to f2p status.

My concern is that since most things are automatic for subs (like artifact equipment auth. for example), will that somehow "reset" my previously unlocked authorizations from my f2p preferred status, requiring me to re-authorize those things if I go back to F2P? Also, would I be able to purchase additional unlocks during my subbed status and be assured they would remain when I go back to F2P.

I went ahead and subbed assuming that this wouldnt be a concern, but now Im having 2nd thoughts and wanted some re-assurance from a developer that this would be the case. Can anyone shed some light on this topic?
Anything you unlock while F2P is unlocked forever (unless specifically stated otherwise, like the weekly passes), even if you switch to sub and back. If anyone finds a case where that isn't the case should let us know -- its a bug.

Game Update 1.7: Return of the Gree is coming soon! | 01.15.2013, 11:44 AM
Game Update 1.7: Return of the Gree is coming soon to The Old Republic™, allowing players to experience brand new in-game content, including a limited time event and an exciting new way to progress your character.

Read More

~ * ~ Vanity Pets Guide ~ * ~ | 01.14.2013, 05:32 PM
This is a known issue. A fix will go into our next major patch.

Next two playable races | 01.14.2013, 05:27 PM
Quote: Originally Posted by Arlon_Nabarlly View Post
This sounds like an assumption as I've never seen a dev say that. It would actually be somewhat easier to use 4 or 5 already recorded Selath phrases and make the player read. Also what I've always thought they should do for non-basic speaking races is give a toggle as to whether that toons speaks basic or speaks their native language (I'd like them to reverse this for some current races, Twliek for example).

That's all assuming we ever get a non-basic race, which is a giant if right now.
We probably would never make a non-English speaking player race. I know it seems attractive, but simply put, hearing alien for way too long drives you crazy. An early build of the game had Tython populated by a race other than Twi'leks, and after about the fourth quest, you want to put a fist through your monitor.

So any races we add in the future will need to plausibly be able to speak basic.

Scheduled Maintenance: January 15th, 2013 | 01.11.2013, 03:38 PM
We will be deploying a patch and performing scheduled maintenance this Tuesday, January 15th, 2013. Patch notes will be made available shortly after the servers come back up.

The servers will be down for two hours on Tuesday, January 15th, 2013 from 5AM CST (3AM PST/5AM EST/11AM GMT/12PM CET/10PM AEDT) until 7AM CST (5AM PST/8AM EST/1PM GMT/2PM CET/12AM AEDT). All game servers and will be offline during this period. This maintenance is expected to take no more than two hours, but could be extended.

After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.


Date: Tuesday, January 15th, 2013


All game servers and will be offline during this period. This game maintenance is expected to take no more than two hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

A Thousand Papercuts | 01.11.2013, 03:36 PM
Quote: Originally Posted by xorcist View Post
Then we should all ask Eric who first responded to pop back in and update us of your concern.
Did someone say my name?!

We are definitely still aware of this thread and are always looking at it for new and interesting suggestions. One thing I would mention is never forget that we are always looking over your forum posts, even if we can't respond in every thread!

Just as an example, you can see in Game Update 1.6.2 we added two specific features which we had seen requested previously. They are the "sell junk items to vendors" and "inventory sorting" features. New quality of life features (like the things suggested throughout this thread) are things we will continually look to add to the game!

I hope that answers your question. Keep the suggestions coming, we are always reading.


Final Fan Screenshots of the Anniversary Celebration! | 01.11.2013, 12:08 PM
Thank you for supporting our 1st Anniversary celebration. From Hoth to Korriban, fireworks and celebrations could be seen across the galaxy. We enjoyed seeing everyone’s creative screenshot submissions and have featured the final round of our favorite screenshots below. Congratulations to all featured players! Thank you again for your continued support of The Old Republic™ and be sure to check out the Cartel Market if you’d like to purchase additional fireworks.

From Hoth to Korriban, fireworks and celebrations could be seen across the galaxy.

Read More

My concern about hacking not getting addressed | 01.10.2013, 05:05 PM
Quote: Originally Posted by Iliac View Post
And yet, we have people that have knowingly been using these hacks in warzones, have been reported repeatedly, have had forum posts about, and all of this going on for months with no action being taken against them.
I can't go in to a lot of details, but I can say that actions are taken where appropriate by our Terms of Service team and have been since the launch of the game back in 2011. At the same time I've seen multiple exploiters be less than truthful in public about how no action is being taken against them when in reality any number of their multiple accounts might be suspended or previously permanently banned at the same time.

Quote: Originally Posted by TUXs View Post
Making adjustments? WHEN Phillip??? Why haven't they been MADE already? This should be an emergency patch, not a freaking warning. When I saw a Bioware employee had posted in this thread, I was hopeful it was something along the lines of "We recently made adjustments..."'s not like this game is new...nor are the hacks....

Move with some urgency for once. PLEASE...
Apologies, I missed adding the word 'continually'...

"We're aware of the speed hacking that is occurring in the game; rest assured we are continually making adjustments to prevent it from continuing; furthermore anyone that gets caught using it will have their account suspended and/or banned."

I realize the lack of correcting the more public exploiters in the past has implied they have had no actions taken against them. My only advice there is not to take at face value the words of the people who deliberately cheat.

For reference, we have put up messaging about exploits such as speedhacking in the past. An example from April 2011:

Cartel Market Update: January 10th, 2013 | 01.10.2013, 02:20 PM
Hello everyone,

Please discuss the Cartel Market Update: January 10th, 2013 blog in this thread!

My concern about hacking not getting addressed | 01.09.2013, 07:40 PM
Quote: Originally Posted by FourPawnBenoni View Post
I would really like to see Bioware come out and make statement regarding hacking; such as "We're aware of some of the speed hacking that is occuring in the game; rest assured we are making adjustments to prevent it from continuing; furthermore anyone that gets caught using it will have their character deleted."
Not exactly the same as you quoted, but we can say this:

"We're aware of the speed hacking that is occurring in the game; rest assured we are making adjustments to prevent it from continuing; furthermore anyone that gets caught using it will have their account suspended and/or banned."

Want to Test RotHC (and live in Austin)? | 01.09.2013, 02:59 PM

I have been fortunate enough to be a part of some of the on-site player tests that we've hosted here at the studio and I can honestly say it has been a tremendous help. So if you happen to be in the area and have some time to do it we would really appreciate any feedback.

As a UI Programmer, having players come on site gives me an opportunity to observe where UI may or may not be working and hear first hand what their suggestions are for what features they might want to see. It is also great to be able to ask them questions on the fly that the discussions bring up.

Legacy Species Unlock - bugged | 01.09.2013, 10:32 AM
Hi there. We're currently investigating reports of issues with Legacy species unlocks. As we have more information, we'll post here and/or on the Known Issues.
Star Wars: The Old Republic > English > Developer Tracker