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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
The Star Wars: The Old Republic Community Cantina Tour Arrives in San Francisco | 02.28.2013, 03:28 PM
Just wanted to pop in and remind everyone of our event tomorrow! Stop by, have a drink or a bite to eat on us, and talk about SWTOR. If you need the event details you can check them out here.

I will be in attendance at the event as well so if you are coming, look for me and say hi!



EricMusco
Is it possible that the recent patch actually *fixed* the memory leak? | 02.28.2013, 03:00 PM
Hey everyone!

Just wanted to pop in and confirm that we definitely made some improvements to these issues in our latest update. However, we aren't where we need to be yet and we are still working to make even more improvements.

Glad to see these issues have been resolved though for some of you folks.

-eric


EricMusco
Why Part 2: Schön Ihr CM's Eric&Co. | 02.28.2013, 01:40 PM
Quote: Originally Posted by Artanisia View Post
Die simple Tatsache, daß der Mann gerade einen kompletten Post auf Deutsch geliefert hat, sollte Dir einen kleinen Hinweis geben...
You have the right idea

Basically what they are saying is we definitely still have the ability to communicate with all of you in German and we will.


EricMusco
Community Team, Assemble! | 02.28.2013, 01:28 PM
Quote: Originally Posted by chuixupu View Post
So Skadge, right? We all love Skadge!

Looks like the companions 101 is going in the order of companions received, so it's got to be Mako next.

On the subject of communication, one thing I think the community team could help out on a bit is clarifying 2.0 v. RotHC. I keep seeing pages of threads of people arguing whether 2.0 is RotHC or whether they are separate. We all know Makeb isn't included on the PTS, but is 2.0 going to be released at the same time as RotHC, or before? It seems clear to me that we need the digital purchase to reach level 55, but some people don't think that's very clear.

Here is a bit more clarification on the differences between Rise of the Hutt Cartel and 2.0 put as simply as I can!

What subscribers will get without purchasing Rise of the Hutt Cartel:
  • Class changes and balancing levels 1-50
  • Any itemization/world changes which affect levels 1-50
  • Legacy Achievements

What subscribers will get if they do purchase Rise of the Hutt Cartel:
  • New Operation: Scum and Villainy
  • Nightmare Mode Terror From Beyond
  • Upgraded level 55 Hard Mode Flashpoints
  • Level cap increase to 55
  • All new Makeb storyline
The new Operation and Hard Mode Flashpoints in Game Update 2.0 are Level 55 Elder Game Content. The level cap increase to 55 is included with the purchase of the Digital Expansion: Rise of the Hutt Cartel. Free-to-Play restrictions apply. Visit the Free-to-Play Features Chart for more information.

-eric


EricMusco
Eric Musco...Please don't... | 02.28.2013, 01:11 PM
Quote: Originally Posted by CourtneyWoods View Post
As the person that manages the localization for the site, I can assure you we do not and will never use google translate.
This^ (She yells at us if we even joke about it.)

Also, CDZA is the best YouTube channel ever, excellent choice.


CourtneyWoods
Eric Musco...Please don't... | 02.28.2013, 01:10 PM
Quote: Originally Posted by LrdRahvin View Post
You Community guys who are left got put in a really awful situation with what happened with the French and German communities....Honestly, I'm not sure how you're going to be able to deal with it truly effectively given how handcuffed you've been by the elimination of the two CMs...

But, whatever you try to do to keep our French/German brothers and sisters happy and subbed (we really don't need another large scale exodus)- please, for the love of all that is holy, DON'T DO THIS :


http://www.youtube.com/watch?v=LMkJu...Jh-Qp6fdSb5ezw






Edit: "Environmental problems in my territory"
"I have nothing"

Priceless
As the person that manages the localization for the site, I can assure you we do not and will never use google translate.


EricMusco
Why Part 2: Schön Ihr CM's Eric&Co. | 02.28.2013, 01:07 PM
For those that requested the response in German:

Hey,

Als erstes möchte ich euch sagen, dass ich eure Frustration voll verstehe. Ich weiß, dass ich es schonmal gesagt habe, aber ich möchte euch nochmal versichern: Auch wenn unsere deutschen und französischen Community Mananger nicht mehr Teil unseres Teams sind, seid ihr alles andere als vergessen. Wir werden weiterhin durchgehend über die Foren das Feedback sowohl der französischen als auch deutschen Spieler mitaufnehmen und genauso daraus unsere Schlüsse ziehen wie aus allem anderen Feedback, das wir erhalten.

Außerdem heißt der Abschied nicht, dass ihr nie wieder gelbe Posts von uns sehen werden, denn wir bemühen uns, wann immer wir können auch in den Foren zu posten. Ja, es werden weniger Posts sein als im englischen Forum, aber wir werden posten.

Ich verstehe die Absicht hinter euren deutsch- und französisch-sprachigen Posts im englischen Forum und wie ihr vielleicht bemerkt habt, verschieben wir diese zurück in die deutschen oder französischen Foren. Ich werde diesen Thread allerdings hier belassen, denn wir wollen das Thema genau hier ansprechen. Das Problem für uns ist, dass die deutsch- und französisch-sprachigen Posts im englischen Forum aus unserer Sicht die konstruktiven Diskussionen hier stören, da ein Großteil der Forenmitglieder hier weder Französisch noch Deutsch sprechen. Daher werden wir in Zukunft noch aktiver deutsch-sprachige und französisch-sprachige Posts in ihre entsprechenden Foren verschieben.

Das letzte, was wir wollen, ist, dass ihr euch ignoriert füllt – und daher ist es mein persönliches Ziel, sicherzustellen, das genau das nicht eintritt.

-eric


EricMusco
Why Part 2: Schön Ihr CM's Eric&Co. | 02.28.2013, 11:41 AM
Hey everyone,

I want to express that I completely understand your frustration in this. I know I mentioned it before but I want to reassure you guys that although the French and German Community Managers are no longer a part of the team, you folks are far from forgotten. We are going to be continually receiving feedback reports from both French and German players via the forums and acting upon that internally just as we do with all other feedback.

Also, please don’t think that this means that you will never see another yellow post from us again, we are going to be working to post updates in those forums whenever we can. Yes, this will be less frequent than may occur in English, but it will absolutely still happen.

I understand what you guys are going for in posting in German or French across the English forums and as you may have noticed, in some cases we are moving those back into the German or French General Discussion. I am going to leave this thread here since it is where we addressed that specifically. The issue is that posting in German or French in the English forums only really disrupts any constructive discussion we have here as the majority of the English forums wouldn't speak French or German. So in the future we will begin to more actively move German and French posts to their respective forums.

The last thing we want you folks to feel like is that you are being ignored and I will make it a personal goal to ensure that you don’t feel that way.

-eric


AmberGreen
Broken in patch 1.7.1 | 02.28.2013, 10:42 AM
Hi there!

As you mentioned, we know about the bug with hoods and are working on a resolution. Please see the following: http://www.swtor.com/community/showp...5&postcount=39

We know that the Galactic Trade Network subcategories aren't working properly and are showing things in the wrong place. We've determined this to be the case only with items that were on the GTN before patch 1.7.1's changes to categorization. This does not occur with new items that were listed after that patch. Additionally, once the incorrectly displayed items expire, everything will be working as intended again! So this one just requires a bit of patience, as it'll work itself out.

As for the Space Combat report, we'll be escalating that to the Space Combat team to research.

Thanks very much for the reports! As you may have noticed, this thread has been moved to General Discussion to allow for better visibility.


CourtneyWoods
Question of the Day! | 02.28.2013, 10:27 AM
Hello everyone!

In case you missed our first question of the day yesterday, we are going to start posting a fun question every day in various sub forums.

Here is today's question:

Do you like control and power? Tell us about your most "Sith" moment.

My personal answer (In spoiler tags since it involves the Sith Warrior Story):


Spoiler


CourtneyWoods
Need Dev Feedback: Gree Vendor: Duration of Presence | 02.28.2013, 09:58 AM
Quote: Originally Posted by MuratReis View Post
I would like to know when the Gree Event Vendor will be removed. This has not been communicated.

It would be best for me -- and many others -- to know if we will be getting our weapons next week or if we will be waiting for the Gree to return. (We'll all be pretty disappointed if we got to Ilum next week after the re-set to get our stuff and the vendors are gone.)
Hey everyone,

Just wanted to let you know that the Gree vendor is still available and will not be removed. Hope that clears up any confusion!


CourtneyWoods
Rise of the Hutt Cartel | 02.28.2013, 09:56 AM
Hey everyone,

Just wanted to let you know this has been fixed. Thanks!


EricMusco
Sunscriber price for update seems to have gone | 02.28.2013, 09:40 AM
And the issue is now resolved. Thanks!



EricMusco
Sunscriber price for update seems to have gone | 02.28.2013, 09:07 AM
We are aware of this issue and actively working on addressing it. It should be fixed today (or soon thereafter)!

-eric


CourtneyWoods
Daily SWTOR Question | 02.28.2013, 08:49 AM
Thanks for all the great answers everyone! Be on the look out for another question later today.


EricMusco
Repair Costs | 02.27.2013, 06:41 PM
Quote: Originally Posted by theborch View Post
1.7.1 fixed the way they calculate the repair costs, the current repair costs are 50% of that number. When 2.0 comes out the repair costs will be higher than they are right now (1.7.1) but will still be lower than the numbers we saw from 1.7
You are 100% correct

Quote: Originally Posted by Rafaman View Post
Yup... that is what I believe has been communicated. Let me see if I can find the link...
Here you go: http://www.swtor.com/community/showt...15#edit5922815

-eric


CharlesBoyd
Daily SWTOR Question | 02.27.2013, 04:44 PM
Clearly, M1-4X would charge directly through any doors, walls, or guards between himself and the prison cell, singing the Republic anthem the whole way.


EricMusco
Taxes charged on game time? | 02.27.2013, 04:42 PM
I was hoping to clear up some confusion on this issue. Subscriptions are subject to sales tax in some states, and sometimes states rules on how these taxes are applied can fluctuate from month to month. This could be the cause of the cost changes you noted above.

If you want to get more information on something like this you can view our Terms of Service or our FAQ, or call your state's Revenue Department.

-eric


EricMusco
Collectors edition vendor | 02.27.2013, 04:27 PM
Hey everyone,

I just brought this back to the development team to get some clarification. One thing I can say is you will see something added into the CE vendor in Game Update 1.7.2, so look for it.

I cannot go into any details but I can say that we are exploring different ideas on how to give more consistent and regular updates to the CE vendor going forward. Again I cannot go into any details and these plans are not finalized, but we have definitely not forgotten about the vendor!

-eric


EricMusco
Community Team, Assemble! | 02.27.2013, 04:10 PM
Quote: Originally Posted by JPryde View Post
With LarsMalcharek and TonyMoreno apparently "gone", I would like to ask, if there is anyone else left in the community team, safe for those three names mentioned in this thread.

And more specific, are there any CMs left, who do understand (and hopefully even can write) german and/or french ?

Or are the german and french parts of the community officially deemed unworthy by now ?
Hello JPryde,

You are correct in that Antonio and Lars are no longer a part of the EU SWTOR Community Team. Due to this change you will see less communication in general in your forums than you did see previously. However, I want to stress that we will still be continually receiving feedback from both our German and French communities and addressing that feedback just as we would the English speaking community.

Just as we have in the past, we will continue to make sure that communicating all critical things such as timed promotions, maintenance announcements, etc. will still be communicated to you.

I hope that answers your questions!

-eric
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