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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
8/2 Sentinel/Marauder Questions | 07.30.2013, 08:31 AM
Hey folks,

Great work so far KBN! I am going to go ahead and sticky this thread so people can find it easier and so it is also on the devtracker.

Looking forward to seeing your top 3.

-eric


EricMusco
8/2 - PVE Sniper community questions | 07.30.2013, 08:30 AM
Hey folks!

I have gone ahead and stickied both this thread and your thread for PvP Sniper questions to help make sure no one misses them. This will be on the dev tracker now as well, obviously.

Good work so far, looking forward to the top 3. I am really loving some of the questions!

-eric


EricMusco
Class Representatives Are Here! | 07.30.2013, 08:26 AM
Quote: Originally Posted by TheOpethian View Post
Answering questions and working to fix class issues are two things different things, will you be working with the representatives to fix class issues and imbalances ?
The goal of the program is to allow a chance for each Representative to start a dialog about what is considered their classes top 3 issues with developers. I know sometimes Classes can feel ignored and this will allow a very direct dialog.

Will this guarantee changes are made to classes? Absolutely not, and I do not want to have that expectation in place. I can guarantee you though that our Combat team is very excited about this program to help get feedback directly from the players about each class. They will certainly use these top 3s to help inform future Class balance decisions.

-eric


CourtneyWoods
CZ-198 and the State of Czerka Corporation | 07.29.2013, 03:07 PM
Special Executive Rasmus Blys' gives an official statement regarding CZ-198 and the Galactic Republic.

Read More


EricMusco
Class Representatives Are Here! | 07.29.2013, 02:55 PM
Quote: Originally Posted by ScytheEleven View Post
Eric -

A concern I have is with the Vanguard rep, mfourcustom. Since the announcement of him being the VG representative, he has not appeared on the boards. Last I looked, his last post was July 11th. I know the VG's are before the Powertech's in questions, and I would hate to see a wasted opportunity. If no word comes from mfourcustom in the next few days, would you guys be willing to switch the question dates for VGs and Powertechs (i.e. have the PTs take the earlier date so that the VG community can group up)?
Yep! I will monitor things like that closely. If it seems anyone has "dropped off" as the Rep we will get someone else in place ASAP.

-eric


EricMusco
Class Representatives Are Here! | 07.29.2013, 02:32 PM
Hey everyone!

First off, I want to thank everyone for taking part in voting for your Class Representative. Also, thank you to all of the candidates who offered up their services to their community! Without further delay, here are your first ever Class Representatives.

Scoundrel - Marshmallow
Operative - Morde_

Gunslinger - GalnarDegana (Geldarion)
Sniper - Paowee

Guardian - Andrew_Past
Juggernaut - lMarlfoxl

Sentinel - KeyboardNinja
Marauder - Gudarzz

Vanguard - mfourcustom
Powertech - FeralPug

Commando - Cashogy_Reborn
Mercenary - odawgg

Shadow - Kitru
Assassin - Xinika

Sage - Nibbon
Sorcerer - Psirebral

Congrats again to you the new Class Representatives! If you are one of the folks listed above keep an eye on your private messages, I will be in touch before the end of the day with what the next steps are! Thank you everyone for participating, look for more soon.

-eric


EricMusco
Cartel Market offerings changing daily now??? | 07.29.2013, 01:07 PM
This is a great question! You may have noticed that aside from the Gree themed items returning to the store, that the items which are on sale sometimes changes as well. I recommend folks check the store every day to see what things are on sale. If we add any brand new items into the Market we will be sure to alert you, but the sales will be changing "on-the-fly."

-eric


EricMusco
This is the week for info. | 07.29.2013, 01:01 PM
Quote: Originally Posted by ninjonxb View Post
Hopefully it was not pushed.
Alex's blog never had a publish date just a target, so it couldn't really be pushed

The blog will not happen this week for sure. Based on our current process of review and whatnot, we are targeting for it to hit the week of August 12th. Now it has a publish week so you can yell at me if that changes.

-eric


EricMusco
What are you currently reading? | 07.29.2013, 12:33 PM
Quote: Originally Posted by Lordmird View Post
Your thread.
Not gonna lie, this made me laugh harder than it probably should.

As for the actual question, I started reading "The Name of the Wind" on my way to San Diego. I am probably about 2/3 through it and I am loving it. Really, really good fantasy series so far!

-eric


AmberGreen
Gold Scalene armor not being added to collections. | 07.26.2013, 03:48 PM
Hello!

We're sorry to see that the Gold Scalene Armor is not adding to Collections this time around, and the issue is being investigated.

Thanks everyone!


AmberGreen
Nameplates and arrow lost after instance switch to join team | 07.26.2013, 03:36 PM
Hi folks,

There are actually two threads about this topic; I've posted a response in the other thread and have been watching this one. (They didn't seem like they'd merge well. )

Unfortunately, reproducing this issue internally has thus far been unsuccessful, so the ongoing investigation has been slow while we use your reports to narrow it down. We're aware of it, though!


Quote: Originally Posted by Plo_Coon View Post
After I switch instances, because I joined a team in another instance, my nameplates and target arrow are gone. Some people do not experience the error if they reject the auto request and change manually. I however get the error either way. It is very hard to team without a targeting arrow.

With your issue, Plo_Coon, does this happen to you ONLY when area transitioning to be with a group, or do you also see this when transitioning into content phases such as Warzones or Flashpoints? Yours is one of the only instances I've seen on the forums that's been reported very specifically and as happening 100% of the time, so I'm curious.

Also, for everyone, can you please let us know if a CTRL+U reset of the UI fixes this? We've had this happen to some of us when we're playing, and that's helped in most cases.

Finally, please keep in mind the following from our Bug Report Forum Guidelines


Quote: Originally Posted by AmberGreen View Post

Often we will post in threads in this forum to gather additional information about something that is reported or to update the status of a particular issue. However, please note that while we will be reading every thread and report in this forum, we will not respond to every thread, and a developer response in a thread is not an indication of the significance, priority, severity of a bug, or a guarantee that the bug will be fixed.
A lack of direct response is not an indication that your issue isn't being worked on, nor is it an indication that we don't see or care about it.

Sometimes, it's just exceptionally difficult to nail something like this down, and even fixing some instances will not resolve it fully, and that can be frustrating for us too!

As an example, some of you may remember a bug that was quite persistent about this time last year where you could be "stuck dead" seemingly randomly. It would happen most frequently in Warzone spawn areas, but we saw anecdotal reports of it happening all over the Galaxy. We researched the topic internally and absolutely could not get it to happen to us, no matter what we tried. At the time we didn't have a bug report forum, but I would still see threads that were similar to this one. In this instance, someone was finally able to discover the main cause of the problem without being able to make it happen (which is difficult!), and we were able to get a huge bulk of the instances corrected with Game Update 1.2.4. We knew it wouldn't fix all instances, and we found another cause that we were able to correct in Game Update 1.3 a bit later. That's not to say that we haven't seen a report of it here and there since then. Nonetheless, it's now exceptionally rare, and if we are able to smoosh it out once and for all, we absolutely will.

TL;DR - We care, even if we don't post about an issue and/or it isn't fixed quickly.




EricMusco
The Star Wars: The Old Republic Community Cantina Tour Arrives in Seattle | 07.26.2013, 09:41 AM
Quote: Originally Posted by Vemtaz View Post
I'm definitely looking forward to this.

I do have one question though

The event is in Seattle, which is on PDT right now, but you list the time as 8-11PM CDT. I believe this converts to 6pm to 9pm on the 31st?

Could you please confirm that this is correct?
Sorry about that, I will get it adjusted. It should be in local time, so 8-11 PDT.

-eric


EricMusco
Consolidated Post: APAC/Oceanic Server Concerns | 07.26.2013, 08:57 AM
Quote: Originally Posted by CrazyMcGee View Post
CA servers might mean California? Or a typo for North American?
CA indicates California servers, correct. Mainly that they are North America - West Coast servers.

-eric


EricMusco
Consolidated Post: APAC/Oceanic Server Concerns | 07.26.2013, 08:55 AM
Hey folks,

Just to clear up any confusion from the email yesterday, the consolidations are going to happen on August 13th as listed, which is quite a bit more than one week away. That actually gives you approximately three weeks before the consolidations happen.

Just to reiterate, the consolidation will happen in approximately three weeks on August 13th. Sorry for the confusion, thanks everyone!

-eric


CommunityDroidEU
Was there a patch today? Please tell me no.... | 07.25.2013, 03:38 PM

Hi all

Please take a few moments and look over some of these pro-tips when posting on the forum:
  • No insults, name calling, or personal attacks
  • Please stay on topic.
  • Please express your opinion and thoughts in a constructive, respectful manner.
  • If someone violates the Rules of Conduct, please flag it instead of replying to it.
  • Keep in mind that everyone has different viewpoints. Just because someone disagrees with you doesn't mean they're trolling. If you believe someone is trolling, please use the Flag function to report their post.
  • Please remember that discussion of specific moderator actions is not allowed on the forums.

Thanks!


AmberGreen
Far too many ignored issues in the game. | 07.25.2013, 03:06 PM
Hello there,

We are constantly working to identify and fix the issues that exist in the game!

We will be closing this thread as a compilation. Please be sure that you read the following before creating threads in the Bug Report Forum:

Bug Report Forum Guidelines <READ BEFORE POSTING>

Quote: Originally Posted by AmberGreen View Post
6. Please avoid posting "compilation" threads consisting of more than one bug. In general, unless things are closely tied together (such that you have a hunch they're caused by the same thing), threads and reports of this nature are far more difficult to track and parse and will generally not be good for replies and/or status updates.
We genuinely appreciate your posts to provide additional details and confirmation in relevant threads about issues you're having.



EricMusco
Class Representatives Are Here! | 07.25.2013, 03:02 PM
Quote: Originally Posted by Kawiki View Post
Seriously, Assassins and Commandos are among the 2 classes that really need some questions answered and we have to wait until November. Really??
Remember guys, that November timeline just means that is when the Assassin and Commando Representatives put forward their specific top 3. However, they are exact mirrors to the Shadow and the Mercenary which happen 2 months before that:

Friday 9/13 – Shadow
Friday 9/13 – Mercenary

Don't necessarily just look at your specific class, remember their mirror as the top 3 are likely to be identical. We also plan to encourage one Rep (such as the Shadow) to work hand in hand with their mirror (the Assassin). Also in our responses to each AC we plan to address abilities names for both ACs so folks on both sides can keep track of the answers more easily. Ex: Reference both Maul (Assassin) and Shadow Strike (Shadow).

-eric


EricMusco
Class Representatives Are Here! | 07.25.2013, 02:34 PM
Hey folks,

I wanted to lay out the rest of the information about the Class Representatives initiative. Mainly specifying the “calendar” for one each AC will be submitting their top 3 and also which side of the mirror will represent them each time! Here is the current schedule, note that the date listed is when the specific Class Rep will need to post the top 3.

Friday 8/2 – Sniper
Friday 8/2 – Sentinel

Friday 8/16 – Sorcerer
Friday 8/16 – Vanguard

Friday 8/30 – Scoundrel
Friday 8/30 – Juggernaut

Friday 9/13 – Shadow
Friday 9/13 – Mercenary

Friday 9/27 – Gunslinger
Friday 9/27 – Marauder

Friday 10/11 – Sage
Friday 10/11 – Powertech

Friday 10/25 – Operative
Friday 10/25 – Guardian

Friday 11/8 – Assassin
Friday 11/8 – Commando

As always if you have any questions feel free to post them in this thread. I will be in touch with individual Reps as they are selected next week. Remember, polling will close on Monday, July 29th.

-eric


AmberGreen
[Bug - Item] Calo Nord's Jacket has bad geometry/mesh | 07.25.2013, 02:34 PM
Hi there folks,

Thanks for your reports. I wanted to let you know that we've got the issue with Calo Nord's jacket clipping fixed for Game Update 2.3 and are aware of clipping issues with the helm as well, though I don't have a time frame on when it will be resolved.


Quote: Originally Posted by hobozero View Post
bumping in the hope we can get this in the Known Issues thread. Seems very well documented here.
Clipping issues are generally not listed on the Known Issues, even when we're aware of them, as they don't affect gameplay.


CourtneyWoods
The Star Wars: The Old Republic Community Cantina Tour Arrives in Germany | 07.25.2013, 01:53 PM
Hey Everyone!

Going to GamesCom or just in the Cologne area on August 23rd? Come see to our Community Cantina Tour!
Star Wars: The Old Republic > English > Developer Tracker