Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


AmberGreen
Maelstrom Prison Flashpoint: CANT MOVE, KEYBOARD WONT WORK | 10.07.2013, 02:06 PM
Hey there folks!

First, I've updated this thread title to be more descriptive, as this only happens in one Flashpoint.

Secondly, we've confirmed that this issue happens just as reported above: when you use spacebar to skip the opening cinematic for Maelstrom Prison, it puts you into this frozen state that requires a full client restart. Just as others said here, too, allowing the cinematic to play prevents this. The bug's been added to the Known Issues to get more visibility on the workaround. Unfortunately, I don't have a solid time frame on when the fix will be deployed other than that it does not look like we'll be able to get it into Game Update 2.4.1. As more information becomes available, I'll let you know!

Thanks for your reports and patience.


AmberGreen
Custom Chat Channels Broken? | 10.07.2013, 12:49 PM
Hi there snowwolfjacob,

Welcome to the Bug Report Forum, and thank you for the detailed account of what you're experiencing. We have a couple of lingering issues with custom channels in the Chat Window, but this is not one that I'm familiar with.

Can you tell me if the /list <channel name> works properly for you in all other channels? You seem to indicate the /channellist does, but can you confirm that as well?




AmberGreen
Cannot buy Smuggler Conqueror Professional Gear | 10.07.2013, 11:05 AM
Hey there folks! I wanted to be sure and acknowledge that we are aware that Twist is still having stocking issues and is out of Blasters (both main and Offhand) for Smugglers. We're looking at fixing the stocking issue fully with our very next patch and apologize for any inconvenience.


AmberGreen
Skill Mentor Skills Reset Not Working | 10.07.2013, 11:02 AM
Quote: Originally Posted by Bazarov View Post
If you guys were in the warzone queue when you tried to reset your skills then it's working as intended. I think it's to prevent people from switching specs depending on the team comp they get.
This is correct. The change was made with Game Update 2.4 and the Patch Notes listed it as follows:
To ensure proper matchmaking, players are no longer able to change Skill Tree points while in a Warzone queue or match.
If you are seeing this issue while not queued, please be sure to post here so we can look into it further.


AmberGreen
HM The Foundry (and Possibly Other lvl 50 Flashpoints) Do Not Give Black Hole Pieces | 10.03.2013, 06:50 AM
Hey there Bstr,

After double checking, there have not been any changes to the level 50 FP gear drops; these bosses have always had a chance but not guarantee for Black Hole gear.

However, just in case there's something very awry that we're missing, I'll leave this thread open and keep an eye out for others to report if they're seeing that drops have changed since 2.4.


AmberGreen
UI Targetting and ability activation bug. | 10.03.2013, 06:01 AM
Thanks for your reports, folks! I understand that those of you posting here have been reporting this issue for a long time. It's not one that's been prevalent here in the Bug Report forums, and details haven't allowed us to reproduce the issue internally thus far. As I said before, we'll keep eye on this; there may not be new information available right away; but As new information becomes available, we'll post updates and update the Known Issues.


AmberGreen
Maintenance: October 3rd, 2013 | 10.03.2013, 04:52 AM
All servers are now available! Thank you for your patience.


AmberGreen
Maintenance: October 3rd, 2013 | 10.03.2013, 04:20 AM
The Patch Notes are posted!


AmberGreen
UI Targetting and ability activation bug. | 10.02.2013, 03:09 PM
Hello LeenPonyD,

I'm sorry to hear that you're experiencing some frustrating issues! With bugs that are difficult to nail down (there are a couple of targeting issues we've been investigating for a while), we generally will allow for other players to weigh in, give their experiences, and help us reproduce the issue. The most appropriate place for bug reports is this forum, so that's why your thread was moved.

Furthermore, if you look at others threads in this forum, you'll see that lack of acknowledgement on the forums (or a post of one, for that matter) is not an indication that your issue is being ignored. Sometimes the first time I post in an active thread is when we've got a fixed locked in; sometimes we never post, but the issues are resolved; sometimes I'll post but an issue will persist for a long time. In the latter case, especially if we have multiple posts about an issue, it is because making the issue happen internally has proven difficult or impossible, and that's the first step to getting it fixed. More details and information can be found in this thread and the second post in the http://www.swtor.com/community/showthread.php?t=641546 thread.

We'll keep an eye on this for updates and other reports. Also, there are a couple of similar threads, which might be better for you to post in, as we'll be able to keep all of the similarities and differences between your experience and others in one place.

tl;dr: Please continue to provide additional details if you have them. Telling us what happened doesn't always tell us how it happens, and it doesn't always ensure a fix.


AmberGreen
Maintenance: October 3rd, 2013 | 10.02.2013, 02:26 PM
On October 3rd, all game servers will be unavailable while we perform maintenance. Patch 2.4a will be implemented during this downtime. Details are as follows:

Date: Thursday, October 3rd
Duration: 2 hours
Time: 3AM PDT (10AM UTC) - 5AM PDT (12PM UTC)

Patch Notes

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.


AmberGreen
Firebrand armor | 10.02.2013, 02:14 PM
We have confirmed that Firebrand Armor is currently displaying with placeholder textures. We're looking into a fix and will get it into an upcoming patch.

In the meantime, this has been added to the Known Issues.

Thanks for the reports, folks!


AmberGreen
Transfer service is temporarily unavailable | 10.02.2013, 02:05 PM
Hey there folks,

We have discovered the cause of issues preventing players from using the Character Transfer feature, and it's working again. We are sorry for any inconvenience this may have caused.


AmberGreen
Quick Travel Terminal Issues After Game Update 2.4 | 10.02.2013, 02:04 PM
Hello folks,

First of all, while we love how many bugs you catch while testing on the PTS, we aren't always able to get them fixed before the patch goes Live.

Secondly, is it only the point near the Operations, or have you seen it elsewhere on Oricon? Thanks!


AmberGreen
Companion dies when quick travel at Czerka | 10.02.2013, 02:01 PM
This is listed on the Known Issues.
  • Companion Characters can be killed when using Quick Travel to go to the Republic or Imperial Landing Zone from certain areas of CZ-198.

However, if you're seeing it in other places, we'll need details!


AmberGreen
Isotope 5 vendor? | 10.02.2013, 12:30 PM
We've posted about this in the Bug Report Forums. We're working on fixing the stocking issues ASAP!


AmberGreen
Isotope 5 crafting materials no longer purchasable from basic comm vendor | 10.02.2013, 12:29 PM
Hey folks!

We are aware that all Basic Commendations Vendors have taken Isotope-5 off of their shelves as of Game Update 2.0. This is absolutely a stocking error, and we are working on getting a new shipment out such that they'll be back on sale at the original price very soon.

We apologize for the inconvenience and will be adding this to the Known Issues.

Thank you!


AndrewMann
Receiving “Host Update Failed” Message During the Launcher Update? [Edited] | 10.02.2013, 12:26 PM
After each of the recent Launcher Updates, players have reported that they are seeing failure during the self-updating process. Unfortunately, we have not been able to reproduce your experiences thus far. Our QA team simply does not have access to the variety of hardware and software in use by our player base, so we need your help!

We’re looking for volunteers to work with us directly to resolve this issue for everyone. If you have repeatedly needed to download the Launcher Repair Utility that we post after launcher updates in order to avoid seeing the “Host update failed” error window, then you are affected by this issue and we would like to work with you!

For those of you who are interested, this will involve running specific diagnostic tools that we will provide to gather information while the problem occurs. You should be comfortable with technical computer tasks such as navigating file folders, deleting individual files and folders, downloading and uploading files, and zipping and unzipping.

If you are experiencing this problem, are interested in assisting us, and are comfortable with the technical skills described above, please respond to this thread and we will contact you shortly via email!

If you’re just looking to fix the launcher and get into the game right now, download the Repair Utility under section II, step 2 described here. Please note that there is a new Repair Utility each time the launcher is updated, so if you encounter this problem, be sure to visit the forum post and download the latest one!

The Dev Team


AmberGreen
Patch Notes on launcher not showing 2.4 | 10.02.2013, 12:24 PM
Quote: Originally Posted by GhostMcFunky View Post
I'm running into what I think is a related issue. The patch DATE still says 9/17. I had to re-download the game by disabling Bitraider and it now is still (apparently) on the Hutt Cartel. It doesn't seem to detect an update.

Any suggestions?
This is very much not related, as the notes and the actual patch date are separate. Seems like you've done some troubleshooting, and file manipulation can cause issues. I'd highly recommend running a Repair, and if that doesn't work, I'd recommend posting in a relevant CS forum thread or creating one of your own, as they'll be able to help.


CourtneyWoods
The Search for Oricon | 10.02.2013, 10:46 AM
LOG FILE: XR7783459098224-AFR-R
ACCESS LEVEL: 27V Restricted
OPERATIVE: BALKAR, J


Open Log File


AmberGreen
Why did you take out all the Makeb REPUTATION ITEMS? | 10.02.2013, 10:46 AM
The removal of Reputation weapons from the Basic Gear Vendor was not done intentionally, and we will be putting them back in a future patch. As noted by a player above, these weapons are still being sold on the Makeb Reputation Vendor that is available on the Orbital Station.

Star Wars: The Old Republic > English > Developer Tracker