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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


AmberGreen
Treek conversations bugged? | 09.05.2013, 10:42 AM
Thank you for the details! Keep them coming. This is a high priority, and I appreciate your patience.


AmberGreen
Makeb Planet Codex still broken? | 09.05.2013, 09:56 AM
Hello folks,

We will look into what needs to be done for those of you who are saying that you're still not being granted the Makeb Achievement post 2.3.2 when traveling there. Please continue to provide any relevant details and whether or not you're able to get the Achievement on a character who is visiting for the first time.

Thank you!


AmberGreen
Core Meltdown Enhanced Duneclaw | 09.05.2013, 09:08 AM
What is the actual bug that you are reporting, please?


AmberGreen
Saleucami fleet action mastery bugged | 09.05.2013, 09:05 AM
Hi everyone!

Thanks for your reports about these Space Combat Achievements! I've posted a bit more detail about why this is appearing for more of you in this thread:


Quote: Originally Posted by AmberGreen View Post

Achievement Tracking and Space Combat Achievements have been a bit strange, and there's no wonder that there's a lot of confusion right now. Once we were able to lock down the issue with the Achievement Tracker that was reported here, we discovered that one of the things that caused it was that sometimes Achievements (such as the ones you refer to here) would display as "Completed" in the Achievement Window, when they were not actually completed. Achievements that were in this state would appear to be "stuck" in the tracker. Once we fixed the underlying UI bug, any Achievements that appeared to be complete would seem to have had their completion "revoked", though they were never actually complete in the first place.

Now, that's not to say that there may be bugs still preventing them from being completed...
I will be using this thread for communication around any bugs that sill might exist after fixing the above. Please keep posting your details, results, and workarounds (if any)!



AmberGreen
Space achievements revoked in 2.3.2? | 09.05.2013, 08:50 AM
Hi there WhyNot,

Please see this post for an explanation of this issue, and please be sure to contribute your details to the following overall conversation that we will be tracking around Space Combat Achievements not granting in this thread.


AmberGreen
Achievement Tracking Permanmently Stuck | 09.05.2013, 08:48 AM
Hello everyone,

Achievement Tracking and Space Combat Achievements have been a bit strange, and there's no wonder that there's a lot of confusion right now. Once we were able to lock down the issue with the Achievement Tracker that was reported here, we discovered that one of the things that caused it was that sometimes Achievements (such as the ones you refer to here) would display as "Completed" in the Achievement Window, when they were not actually completed. Achievements that were in this state would appear to be "stuck" in the tracker. Once we fixed the underlying UI bug, any Achievements that appeared to be complete would seem to have had their completion "revoked", though they were never actually complete in the first place.

Now, that's not to say that there may be bugs still preventing them from being completed. We have had reports that some players are able to get the Achievements by rerunning the missions, while others have not. However, because that is a totally different issue than the Achievement Tracker being stuck, I want to close this thread to prevent confusion and to be sure that folks that would like to contribute details about their Space Combat Achievements not granting are able to find the right conversation to do so.

I will be tracking your reports about Space Combat Achievements in this thread.

Thank you to everyone for helping track down this pesky issue! We'll work to ensure that related pesky issues are hunted down.


AmberGreen
Unlocking /sing and /possessed emotes for account bugged | 09.05.2013, 08:27 AM
This is a Known Issue that will be posted to the list today. We plan to ensure that both items unlock properly in Collections with Game Update 2.3.3. Thank you for your reports!


EricMusco
Maintenance: September 5th, 2013 **CANCELLED** | 09.04.2013, 09:36 PM
Hey everyone,

I have updated the original post but as a heads up we have cancelled tomorrow morning's maintenance. Thank you all for your patience!

-eric


AmberGreen
New patch erased entire mail without notice. Lots of promotional items gone. | 09.04.2013, 05:17 PM
As is evidenced by Turshek's post, this is a strange issue, and we are currently investigating whether or not it's actually an issue with your mail being gone or just appearing to be gone.

Please post as many details as possible when posting, and remember to include whether or not the issue appears account wide, or on one character, etc.

Edit: Just as I was posting, I received details that indicate that this appears to be an issue exclusive to the first time you access your mailbox. It was due to the extended downtime, but we'll be sure to keep an eye out in case there are additional reports.

Thank you!
l


AmberGreen
Maintenance: September 5th, 2013 **CANCELLED** | 09.04.2013, 04:59 PM
As mentioned in this post, on September 5th, all game servers will be unavailable while we perform maintenance. Patch 2.3.2a will be implemented during this downtime. Details are as follows:

Date: **MAINTENANCE CANCELLED***
Duration: **MAINTENANCE CANCELLED***
Time: **MAINTENANCE CANCELLED***

Thank you for your patience as we maintain service for Star Warsô: The Old Republicô.


AmberGreen
Voltaic Vandal Duster Glitched | 09.04.2013, 04:41 PM
Unfortunately, this will remain on the Known Issues after I've updated it to reflect Game Update 2.3.2. It's currently slated for 2.3.3, but it's also pesky, so keep your eye on the Patch Notes, Known Issues, and this thread.


AmberGreen
Treek conversations bugged? | 09.04.2013, 04:37 PM
Thanks for your posts! For anyone who is having affection conversation issues but has not provided the following details, please be sure to update with as much as possible:

1. What Class is the character who isn't getting conversations?
2. What level is the character who isn't getting conversations?
3. What is their current affection level with Treek?
4. How was the Treek who is not providing conversations obtained? (via Cartel Market, credits, GTN, Collections)
5. Do you have any characters who have achieved conversations?

Thanks again! I have my eye on this issue for sure.


AmberGreen
Treek is still bugged after 2.3.2 | 09.04.2013, 04:28 PM
There may still be bugs with Treek's affection conversations. Brrbrlpp was exactly correct; the patch note was worded specifically for the fix that went into place.

Edit: I discovered that players in another thread where I was communicating about Treek are still reporting conversation issues and questions. I am going to close this thread to prevent duplicate topics on the same issue. Please feel free to contribute here.


EricMusco
Today's Maintenance and In-Game Cartel Coin Purchasing | 09.04.2013, 02:38 PM
Quote: Originally Posted by QuetzoCyote View Post
Hi Eric,
Thanks for letting us know what was going on. Although I am curious why that information couldn't be shared with us earlier in the day? I saw there is a 100+ page thread where you are giving tauntaun fawns out-so obviously you had the ability to communicate with us. Why treat this as some sort of state secret??? And why is that banner thing always a mess? I recall when RothC launched you guys had troubles with it back then too, I'd say you guys should consider abandoning the banner altogether.
Also, yeah, when i clicked the apparently non functional banner on the CM, it just brought me to the homepage, where I was once again reminded that the Chevin event was the only screenshot worthy thing BW has done in the last year. Over a year actually.
-Q
Good question! The reason is that throughout the day, although we knew there were issues with the In-game CC purchase, we were still hammering down what they were and how to address them. Unfortunately, around the time we had all of that locked down is when we had to bring the site into maintenance to begin fixing the issue. That made it impossible for me to message it out on the forums.

At most I could have posted that we were looking into various issues with the in-game purchasing, but I try not to post too much unless I have details to share. Typically vague answers aren't received too well as they aren't very good answers.

-eric


EricMusco
Lets Pass Some Time for TaunTaun Fawns! | 09.04.2013, 02:33 PM
Quote: Originally Posted by oaceen View Post
1) Musco
2) Courtney
3) Amber
4) Musco
5) Courtney
Oaceen with the correct answer! Well done.

Alright folks. Now that everything is back up and operational I will leave you to roam the galaxy, kill some baddies, etc. Thank you all so much for playing with us today! As a parting gift, YOU GET A TAUNFAWN AND YOU GET A TAUNFAWN AND YOU GET A TAUNFAWN.

CODES ALL CLAIMED

-eric


EricMusco
Today's Maintenance and In-Game Cartel Coin Purchasing | 09.04.2013, 01:55 PM
Hey folks,

I know we had quite a bit of down time today and now that we are back up you will notice our in-game Cartel Coin purchase feature is not live. I wanted to explain a bit about what happened now that the dust has settled, thank you all for your patience today!

During our maintenance when we were releasing Game Update 2.3.2, we discovered a couple of bugs related to the in-game purchasing system. The worst among them was an issue which could have affected a significant number of our players where even though they made a prior purchase, it was not being recognized towards their 50% off. Meaning that many of our subscribers who should have been able to jump right in and grab their next purchase in game for 50% off, couldn't.

We worked to try to resolve that issue, among others, as fast as we could. Unfortunately, it became clear that there was no quick fix we could put in place and the system would need to be disabled. However, disabling a system is not a fast process either. It is the discovery of some issues, the attempt to fix it, and then the decision to disable the feature which made our maintenance take as long as it did.

Along with that, and I know this is the last thing anyone wants to hear right now, we will be having another maintenance early tomorrow morning. The reason for this maintenance is in part to remove the banner from the Cartel Market which announces in-game Cartel Coin purchase is available. Unfortunately, that is a change which will require us to patch the game.

The last thing of note that I have is that in very, very rare circumstances, some of you may actually still be able to use the in-game Cartel Coin purchase feature. If the feature is working, it will be fully disabled for you as well after our maintenance tomorrow. If you happen to be one of those players who discovered this and used it, donít worry. It shouldn't mess anything up.

I thank all of you again for your extreme patience today while we worked through these issues. Hopefully this post explains a bit about what happened today.

-eric


AmberGreen
Scheduled Maintenance: September 4th, 2013 [UPDATE: Servers Available] | 09.04.2013, 01:50 PM
All servers are now available. Thank you for your patience!


CourtneyWoods
Lets Pass Some Time for TaunTaun Fawns! | 09.04.2013, 12:30 PM
Quote: Originally Posted by kopalame View Post
1) Musco
2) Courtney
3) Amber
4) Courtney
5) Musco
Hint time! This is VERY close!


EricMusco
Lets Pass Some Time for TaunTaun Fawns! | 09.04.2013, 12:18 PM
Quote: Originally Posted by Darslk View Post
Amber
Amber is correct! NEXT!

Now letís play a little multiple choice. You must get all 5 answers correct to win. The answer to each question will either be Amber, Courtney, or Musco (Eric is fine if you prefer)

1) Which Community team member has a Jawa bobblehead on their desk?
2) Which Community team member has the most level 55 characters?
3) Which Community team member plays primarily healers?
4) Which Community team member has the highest valor level?
5) Which Community team member has the messiest desk, but is obsessively organised?

You must answer all 5 correctly to win!

-eric


CourtneyWoods
Lets Pass Some Time for TaunTaun Fawns! | 09.04.2013, 12:16 PM
Quote: Originally Posted by Imaralius View Post
Phase Walk
You are the winner! Musco will PM you shortly.

Next question: Which Community Team Member uses a standing desk?
Star Wars: The Old Republic > English > Developer Tracker