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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
Missing Senya Polearm | 10.27.2016, 12:38 PM
Quote: Originally Posted by ScottishDrunk View Post
The one I got
out a pack
legit

is now gone...


sort yourself out bioware.
Hey Scottish,

We checked your account and what you are saying is correct. It appears there was an edge case where someone who had the saber legitimately could lose it. The team is working on restoring yours as I type this post. For anyone else who lost their legitimate Senya's saber in today's patch please contact CS and they can verify the source of where you received the saber, and restore it if needed.

-eric


TaitWatson
Maintenance: 27 October 2016 | 10.27.2016, 11:51 AM
Hey everyone!

I've seen a few posts wondering where their replacement Nathema Zealot set is. The set will have been sent to the character that originally unlocked the set in Collections (most likely the one you purchased it on).

-Tait


TaitWatson
Maintenance: 27 October 2016 | 10.27.2016, 11:01 AM
The servers are now available! Thank you for your patience.


TaitWatson
Maintenance: 27 October 2016 | 10.27.2016, 09:26 AM
Quote: Originally Posted by dr_mike View Post
Please double check that for us. Launcher says 9am PDT, not CDT. 9AM CDT has already passed.

9AM PDT would be 37 minutes from my posting.
Yep! It's 11AM CDT. I was already doing the launcher messaging conversion in my head when I typed it out!


TaitWatson
Maintenance: 27 October 2016 | 10.27.2016, 09:08 AM
Hey everyone,

We are going to be performing the Maintenance at 11AM CDT (5PM BST), and we don't expect it to last longer than two hours.

-Tait


EricMusco
Uprisings Overview Livestream | 10.26.2016, 05:27 PM
Hey folks,

Tomorrow will be our overview of Uprisings, new 4-player content coming in Eternal Throne! Tune in at 4pm Central (2PM Pacific / 10PM BST) on our twitch channel. Here are the details:

When: Thursday, October 27th
When: 4pm Central (2PM Pacific / 10PM BST)
Where: https://www.twitch.tv/swtor

Ben, Charles, and I will see you there!

-eric


EricMusco
Maintenance: 27 October 2016 | 10.26.2016, 04:05 PM
Hey folks,

We discovered an issue following Game Update 4.7.3 where players who had the Nathema Zealot set were no longer able to unlock it in Collections. There was also an unintended side effect, anyone who should have had the Nathema Zealot Set in collections was able to unlock Senya’s Lightsaber Pike even if they never had the weapon. With our upcoming maintenance we will be addressing the both issues, but there are a few different situations someone could be in. Here are the various scenarios and the impact on you:

I had the Nathema Zealot set unlocked in Collections:
We will be refunding you the Cartel Coins from the unlock. We will also give you another full set of the armor in case you deleted the old one after unlocking it.

After the Collections unlock was bugged in 4.7.3, I re-equipped the item and unlocked it in Collections again:
Your “new” collection unlock will remain in place, we will just refund you for the original unlock so you haven’t been double charged.

I pulled down Senya’s Lightsaber Pike, what will happen to it:
Since this was unintended, we will be removing the Pike from anyone who received it through this method. If you happen to have placed any mods inside of the weapon you will receive those back as well.

I pulled down Senya’s Lightsaber Pike and also unlocked it in Collections:
We will be removing the Pike and Collections unlock from you since this was unintended. We will work to refund the CC you spent on the Collections unlock ASAP (it may not be tomorrow).

I received Senya’s Lightsaber Pike normally:
There will not be any effect on you. We can determine who received a Pike from the bug vs someone who got it normally.

That should cover all of the scenarios but if there is one I missed, feel free to ask about it. Thanks everyone.

-eric


TaitWatson
Maintenance: 27 October 2016 | 10.26.2016, 03:13 PM
Hey everyone!

We will be taking the servers offline in order to apply Patch 4.7.3a tomorrow, October 27th. Right now, I am not able to provide a specific time, but wanted to post so you were aware that it was coming. I will provide at least an hour notice before we take the servers down.

Details:
DATE: 27 October 2016
TIME: 9:00 AM - 11:00 AM PDT (5:00PM - 7:00PM BST)
VERSION: 4.7.3a

Thank you for your patience as we maintain Star Wars™: The Old Republic™!


EricMusco
Loss of Nathema Zealot Set | 10.26.2016, 07:35 AM
Quote: Originally Posted by Asmodesu View Post
What about those of us who had unlocked it for a character, then deleted the items since they were bound and then unlocked in our collections?
I don't hang onto items that shouldn't need to, they take up too much cargo hold space, I purchased the set, bound it to a character so it unlocked it in collections (that character uses it in outfit 1 slots) then deleted the inventory items, what do I do to get it to unlock in collections for that character again since it's stamped to an outfit slot, not equipped as clothing so I cannot "unequip" it? or will someone from customer service make sure it unlocks again? we're talking a 20 USD purchase of cartel coins here (convert that to AUD for how much it actually cost me to buy enough cc to purchase the outfit), this is not acceptable.

I'm sure I'm not the only one that doesn't keep every item piece once it is unlocked properly in collections and almost 2 weeks have passed since unlocking it which is the only reason I bring it up here.
We will make sure that after we implement the fix, that your collection will work properly again. Either by granting you a full set along with a refund for the collection unlock, or by simply fixing the unlock itself. Once I have more information I will pass it on.

-eric


EricMusco
Loss of Nathema Zealot Set | 10.25.2016, 04:38 PM
Hey folks,

There was an issue with Game Update 4.7.3 today which caused the Nathema Zealot Collections unlock to stop working. We are looking to get this addressed in the very near future. In the meantime, you can unequip and reequip the armor set to unlock it again in collections. When we fix the issue we will also refund any cartel coins for the account wide unlock, if you had purchased it before today.

I will pass on more information as I have it, thanks everyone.

-eric


EricMusco
1 Character 51 companions all influence rank 50 | 10.25.2016, 08:19 AM
Quote: Originally Posted by Lowarro View Post
https://i.redd.it/z3i2av5zritx.jpg

Just finished clicking gifts today. On my main (Knight) I have obtained all obtainable companions and raised their influence to level 50.
I think that you have beaten the game . Congrats, that is crazy!

-eric


EricMusco
One Week Discount on Scavenger Pack | 10.25.2016, 08:14 AM
Hey folks,

Quick heads up on the new pack in the CM today, the Scavenger's Pack. For one week that pack will be selling at a reduced price of 200cc, down from the normal 250cc. After one week it will then go back to normal price.

Thanks everyone!

-eric


TaitWatson
Maintenance: 25 October 2016 | 10.25.2016, 08:13 AM
The servers are now available! Thank you for your patience.


EricMusco
Question about DvL rewards, not being a subscriber | 10.24.2016, 02:03 PM
Quote: Originally Posted by anolsi View Post
Hi,

I like to ask if someone can answer me to a doubt about DvL (perhaps only Eric could do it). Right now, I'm subscriber, but I'm not sure if I will be it on November and December (because I probably will not be able to play, and I didn't want take money away). However I want to know If I will receive the rewards from DvL event that are delivered at the end of event (as the companion, the vehicle..) even if I'm not a subscriber on that date?


What makes me confusion is that part: monthly sub rewards. Someone is able to answer me?

Thanks.
Regardless of whether you are a subscriber or not, you will receive any rewards you earned from the Dark vs Light event! I hope that clears up any confusion.

-eric


EricMusco
Warzone Commendation Grants in 4.7.3 | 10.24.2016, 01:57 PM
Hey folks!

Alright, so after talking with the team about the feedback in this thread, we are going to make a change. Instead of requiring prior Season Ranked Tokens in 5.0, each of the cosmetic items will now cost credits and have a minimum Valor requirement.

Now, I know the next question will be, what is the minimum requirement? We would actually like to hear from all of you on that front. What do you see as the minimum requirement to have access to the the various PvP cosmetic items? Which should have higher or lower Valor requirements, etc?

Thanks you again for your feedback, as always, keep it coming!

-eric


EricMusco
Warzone Commendation Grants in 4.7.3 | 10.24.2016, 12:32 PM
Quote: Originally Posted by DRMM View Post
Please let us know what happens to those grants that are currently in Legacy Banks.
After tomorrow, they will bind to the character that removes them. I am not sure at this moment what will happen to them with 5.0, but I will get you that answer.

-eric


EricMusco
Warzone Commendation Grants in 4.7.3 | 10.24.2016, 12:27 PM
Quote: Originally Posted by BenKatarn View Post
...are you for real? You want to remove the vendors that sell moddable sabers and blasters instead of converting them to be purchasable by credits? I am not about the regular PVP vendors that sell PVP gear. I am not talking about the ranked season vendors. I am talking about the weapons vendors standing next to the PVP terminals that sell moddable weapons without stats for 900 WZ commendations. Some of these weapon models are no longer available as moddable in this game, besides these vendors.
Sorry, my post may have been unclear. The items you are describing, the moddable sabers and blasters, are cosmetic items. Therefore they are remaining in the game and can be purchased still after 5.0 for prior Season Ranked Tokens (S7 in this case).

-eric


EricMusco
Warzone Commendation Grants in 4.7.3 | 10.24.2016, 11:20 AM
Quote: Originally Posted by BenKatarn View Post
I really hope this won't mean you are going to remove the PVP weapons vendors from the fleets in 5.0. Those vendors sell some weapons you cannot get elsewhere anymore in moddable form.
This is the plan currently... All of the purely cosmetic items you can buy for PvP Commendations will still be in the game but purchasable for the prior Ranked Season tokens. We chose to do this over credits so that these cosmetic items would remain for PvPers. The Warzone consumables will now be purchasable for credits. The PvP tier gear and their vendors will be removed from the game with 5.0.

Hope that answers your question!

-eric


EricMusco
Important Information About Cartel Market Passes | 10.24.2016, 08:46 AM
Quote: Originally Posted by Jerba View Post
That is not correct AFAIK, Preferred can run unlimited flashpoints but can only get loot from the first three, unless this was changed with 4.0.
Can F2P and Preferred continue running unlimited flashpoints come 5.0?
I may have misspoke. Nothing is changing about how it works from right now, the exception is rewards. Once someone hits level 70, if they are not a subscriber they will not earn any Command Experience Points and therefore no rewards.

-eric


EricMusco
Important Information About Cartel Market Passes | 10.24.2016, 08:40 AM
Quote: Originally Posted by Jerba View Post
In the past, when they changed a BoE item to BoP, it would remain in the guild bank but the first player to take it out would have it bound to him.
To be on the safe side, you'll probably want to move it to an officer's bank slot before tomorrow so that the GM/officers have time to decide who is allowed to take out the passes, and you won't have members accidentally taking out passes with no way to give them back.
This is correct. Once the change has been made, it will bind to whomever takes it out of the Guild Bank.

-eric
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