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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
Upcoming Maintenance: Week of 8/13 | 08.16.2018, 02:18 PM
Hey folks,

Some bad news to report, the maintenance will not be happening tomorrow. We thought we were very close to having patch ready to go but when we were in the final testing stage it was determined there was an issue that would cause a large number of players to be kicked to character select regularly. Obviously, that put the brakes on 5.9.2a for tomorrow.

The team has already begun working on getting this addressed and to get a new patch ready. The new estimated timing for maintenance will be Tuesday, 8/21.

Thank you again for your continued patience.

-eric


BretHoffman
The new matchmaker | 08.16.2018, 07:45 AM
Quote: Originally Posted by Verain View Post
This represents a pretty solid shift in the design, from each character being individual to each legacy being individual.
Hey folks! I wanted to quickly respond to this point made by Verain. I do not consider this to be a change in design philosophy. The "experience" factor of the matchmaker is not about the character. It's about the player themselves. To have any reasonable chance of gauging how experienced someone is at the game mode we need to evaluate the entirety of their play experience, at least to the best of our ability. Looking at character experience often give little to no insight into how much Starfighter the player has actually participated in.

I hope this helps to clarify this. Thanks!


EricMusco
Upcoming Maintenance: Week of 8/13 | 08.15.2018, 03:08 PM
Hey folks,

Currently, maintenance is looking like it will happen Friday morning. I will update you tomorrow with confirmation on timing.

Thanks!

-eric


BretHoffman
The new matchmaker | 08.15.2018, 10:18 AM
Hey there folks -
I would like to clear up a little confusion about the match making changes found in 5.9.2. Here is the patch note for that:

Quote:
Galactic Starfighter matchmaking has been improved to better account for player experience along with their currently selected ship loadout.
  • Prior to 5.9.2 the match maker would build a game around the player who had been in the queue the longest. It would then try to add players with a similar loadout score (Loadout score being based around the best ship in a player's loadout for that match). Players were then sorted by faction or at random for same vs same matches.
  • After 5.9.2 the match maker still attempts to build a match around the player who has been in the queue the longest. It still attempts to build matches with players with a similar score, but that score now takes into account the player's GSF experience (Based on their number of matches played across their legacy) as well as their loadout score. The match then tries to balance out the teams to be as evenly distributed as possible.

The new system does not have a metric for skill. It does take into account the amount of GSF that player has played as well as how good their loadout is. The matches also now attempt to balance the rosters whereas previously they made no attempt to do so.

We will continue to look at the health of the game and the quality of the matches as we go and make changes as needed. Please continue giving feedback!

Thanks,
Bret


BretHoffman
Matchmaker, matchmaker, make me a.... 12? | 08.15.2018, 09:57 AM
Hey there folks!

I just wanted to pop in here really quickly to add a little clarity to this conversation. With the changes that came in 5.9.2 there were no changes made to the match size logic. Starfighter matches have always attempted to make a 12v12 match first and upon failing to do that they create 8v8 matches. The changes in frequency of 12v12 seem to be caused by the larger pool of players that have come from the cross factional queues.

We are watching the player sentiment on this. If 12v12 matches being more normal is harmful to the game mode than we will take the time to re-evaluate how matches are created.

I hope this help.
Thanks,
Bret


EricMusco
Upcoming Maintenance: Week of 8/13 | 08.14.2018, 03:16 PM
Hey folks,

We are still tracking towards a Thursday patch. I should have confirmation one way or another tomorrow. Thanks for your patience!

Quote:
Originally Posted by TrixxieTriss View Post
Will there be an extension of the double XP/CXP after the Thursday patch or will another event be held in a few weeks to make up for the last week.
No plans to extend double XP. It is still our plan to bring it back regularly so it will be back soon (plus it still lasts for a few more days!).

Quote:
Originally Posted by jolenelinhost View Post
eric
What is the ETA on the top 96 rewards? You mentioned that they would go out sometime early this week. Can we get some news on that?
We are still wrapping up final review this week. That includes verifying any individuals who felt they were unjustly hit and additional users who were cheating in S9. Top 96 rewards will most likely happen next week. Apologies for the delay but we want to make sure we get it right!

-eric


EricMusco
Upcoming Maintenance: Week of 8/13 | 08.13.2018, 03:36 PM
Hey folks,

Quick update. The team is still working through the lag issues related to Stronghold decos. It is a fairly complex fix, but we believe we are getting close. Currently, it looks like we will deploy a patch on Thursday. I will try to update you tomorrow if I have more info!

Thanks everyone.

-eric


EricMusco
Upcoming Maintenance: Week of 8/13 | 08.10.2018, 12:30 PM
Hey folks,

The Stronghold area resets we did this morning will hopefully mitigate some of the lag issues you have been seeing. However, we will need a patch to permanently address the issue, turn collision back on for decos, and fix a host of other issues.

The team is hard at work to get everything fixed so that we can push out a patch as soon as possible. Even with the team pounding away on it through the weekend, it is expected we won't be able to push it out until early/mid next week. I will update you as soon as I know more on maintenance timing, expect a post Monday (unless things move much faster than expected).

Here are the current patch notes for the patch (these are not final and subject to change):
  • Closed a gap which allowed players to get underneath the Overlook platform in the Rishi Stronghold.
  • The Cartel Market image for the Visas Marr armor set is no longer showing the Marka Ragnos belt.
  • Despite the best efforts of the yellow team, the Novare Coast scoreboard now properly tracks the score for both teams.
  • Wins and losses are now properly tracked after all Ranked Matches (this was fixed on August 7th).
  • Dretcher’s Droids in Chapter XIII: Profit and Plunder will no longer reset.
  • Corrected an issue where the Veteran Mode Gods From the Machine bosses were harder than intended.
  • Players will no longer experience intermittent slowdown while in a Stronghold. (this fix also adds collision and LoS detection back for decorations)
  • Using various quick travel abilities will no longer randomly kill players.
  • Various character unlocks have been added back into the Cartel Market and will now display their appropriate price instead of "True."
Thanks everyone. I will pass on details as I have them.

-eric


EricMusco
Chance Cube remved from Intro to Conquests mission? | 08.10.2018, 08:11 AM
Hey folks,

I checked with the team and this was not intended. We will reintroduce the Grand Chance Cube to this Mission in a future Update.

-eric


EricMusco
Character Slots are gone? | 08.10.2018, 08:00 AM
Hey folks,

None of those items are actually removed (not permanently anyway). There was a nasty display bug where those items were showing their price as "true" as opposed to the actual price on the Cartel Market. Any other source you can get those perks can still be used. We are going to get that corrected and get those items back on the CM with our planned patch next week.

Sorry for any inconvenience.

-eric


EricMusco
Stronghold Area Lag Temporary Fix | 08.10.2018, 06:55 AM
Hey folks,

Shortly, we are going to be implementing a temporary fix for the lag issues that you have been seeing. We have discovered an issue with the "line of sight and collision on decorations" implementation which is causing it to happen. As a part of the temporary fix, those of you in your Stronghold will be dropped back to character select. This will be happening soon. If this affects you, wait a few minutes and you will be able to log back in (if that doesn't work, repeat that process).

Once you log back in you will notice that the new line of sight changes for decorations are no longer active. This functionality will remain turned off until next week when we can implement a new patch to address it.

Thanks everyone!

-eric


EricMusco
Big Delays After 5.9.2 | 08.09.2018, 01:37 PM
Hey folks,

The team is still digging into the issues you are seeing and they are making good progress. I should have a more concrete update tomorrow on what the issue is and timing on when we will be able to address it. Thank you all for your continued patience.

-eric


EricMusco
Chapter 13 - Defeat Dretcher's Droids - bugged | 08.08.2018, 03:04 PM
Thanks for passing this on. The team is looking into it!

-eric


EricMusco
Big Delays After 5.9.2 | 08.08.2018, 02:46 PM
Quote: Originally Posted by TUXs View Post
It's on SS too Eric, not just SF.
Sorry, to be clear we are looking at that server as a mechanism to isolate what the issue is. The issue is happening on all servers and we are aware of that.

-eric


EricMusco
Big Delays After 5.9.2 | 08.08.2018, 01:37 PM
Hey folks,

The team is going to be doing some back-end checks on Star Forge to help diagnose the issue. This shouldn't have any effect that you will see... but if you notice some weirdness or get dropped out of your Stronghold in the next couple of hours, that's probably us.

Thanks!

-eric


EricMusco
Big Delays After 5.9.2 | 08.08.2018, 09:20 AM
Hey folks,

Thank you all for the detailed reports on what you are seeing. The team is looking into what is going on! I will pass on updates as I have them.

-eric


MattPucevich
"Not so Speedy" | 08.07.2018, 04:03 PM
Quote: Originally Posted by Strange_Clouds View Post
https://imgur.com/a/5nP4Hy9

@Dev team - nicely done, that was pretty complicated tbh
We can confirm that you are legitimately a Horrible Person.

So... congratulations.










You monster.


EricMusco
Potential Server Restarts | 08.07.2018, 03:53 PM
All servers are once again available. Ranked should once again award commendations and track wins / losses.

-eric


EricMusco
Potential Server Restarts | 08.07.2018, 02:56 PM
Alright folks,

We are going to be freezing logins in the next 5 minutes. Servers will come completely offline in 20 (from the time of this post). Maintenance in total should take less than an hour.

Thanks!

-eric


EricMusco
Potential Server Restarts | 08.07.2018, 12:41 PM
Hey folks,

Quick heads up! We are seeing issues related to the start of Season 10. Specifically that matches are not properly recording wins/losses and are not rewarding players Seasonal Tokens. In order to fix this we will need to have a quick server restart on all servers. This will take less than an hour.

I do not have timing right now but this is likely to happen in the next few hours. I will post more info as I have it.

-eric
Star Wars: The Old Republic > English > Developer Tracker