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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
[Weekly] Masterwork Data Crystal Not Showing On Notice Board | 12.13.2018, 08:27 AM
Appreciate the clarification everyone! I will pass onto the team for investigation.

-eric


EricMusco
[Weekly] Masterwork Data Crystal Not Showing On Notice Board | 12.12.2018, 06:03 PM
Just to ensure all characters are looking in the right place for the Missions.

  • For Republic:
    • In the zone Jedi Colony near the hutt in the middle of the zone look for the Courier Droid <Time Limited Missions>.
  • For Imperial:
    • In the zone Imperial Command Area (below Strike Base XR-484) look for Courier Droid <Time Limited Missions> near the Command Center Lift.

Let me know if you are still not seeing the Mission on those NPCs. Also ensure you haven't already completed that Mission this week on that character. Thanks in advance for the help.

-eric


EricMusco
5.10 Known Issues | 12.12.2018, 05:04 PM
Please keep the bug reports coming, especially in the bug report forum. Here are some additional issues we are tracking:
  • Darkside Jaesa losing all Influence and no longer accepting Companion Gifts.
  • Flesh and Steel not properly counting kill credit for the Ossus World Bosses.
  • After completing "Inflection Point", players in some rare circumstances are not granted the next main story Mission as intended.
  • Original Class Companions being duplicated in the Companion list.
This is not a comprehensive list of every bug in the update, but some of the more prominent issues we are tracking. Right now we are looking to try to have a patch next week to address some issues (likely our last patch for 2018). Note that this will be a very small patch and will not address all issues, we will continue to monitor and make fixes into January.

-eric


EricMusco
Ossus mission won't start | 12.12.2018, 04:57 PM
We can confirm this is happening in very rare cases where a character will not get the next main story Mission as intended. We are looking into a fix now, in the meantime customer support can grant you the missing Mission. Thanks!

-eric


EricMusco
Flesh and Steel | 12.12.2018, 04:55 PM
We are definitely seeing a bug with gaining world boss kill credit for the Mission as noted in this thread. We are looking into getting it fixed ASAP, likely a patch on Tuesday of next week. I will pass on more details as I get them and thanks for the reports.

-eric


EricMusco
[Weekly] Masterwork Data Crystal Not Showing On Notice Board | 12.12.2018, 04:54 PM
This Mission is not actually present on the notice board. On both factions it is picked up from an NPC. Do let me know if something is amiss with being able to get the Mission at all though.

-eric


EricMusco
Jaesa broken? | 12.12.2018, 04:50 PM
There is a bug currently with Dark Jaesa that she is being reset down to Influence Level 1 and is no longer accepting Companion Gifts. We are looking into what is going on and how to address it.

-eric


EricMusco
Reputation lost with 5.10 | 12.12.2018, 04:49 PM
There is a bug here that all of the old CM Reputations are showing. However, there should be no negative gameplay impact from the display bug. All vendors, etc. all check against the Underworld Exchange Reputation and all rep earned goes to that rep as well.

We will fix this in a future update.

-eric


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 04:33 PM
Hey folks,

Letís talk about the Companion issues that you are seeing in 5.10. Even though you may see some strange things, from what we are seeing we do not believe there are any actual story/long-term impacts stemming from these issues. There are clearly issues that we will need to resolve in a future update, such as companions falling into the wrong category, being unavailable, etc. Please, please continue to report these issues to us with as much detail as possible Ė knowing your class, faction, and active mission are particularly helpful. We are closely monitoring your reports and our game activity to make sure there is nothing that creeps into severe territory. Thank you in advance for the reports.

A couple things to keep in mind:
  • Depending on what Mission you are on, Companions will become completely unavailable to you. That is standard Mission behavior for most of the Missions in this update.
  • Most story Mission explicitly permit specific Companions and you will not be able to use any others during that time.
Keep the reports coming!

-eric


CharlesBoyd
Inflection Point: Always "default choices"?! | 12.11.2018, 04:26 PM
We'll update the messaging to be more consistent - it should all specifically call out that default decisions are only used where no decision has been made yet. No decision you've made should be overriddenl; if you encounter anything like that, please report it!


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 03:09 PM
Quote:
Originally Posted by Shuragel View Post
Just logged in and lost access to all my original companions for the Inquisitor. I kept them all alive, of course, prior to starting this. Thought the whole point of the delay was to not start death flags on em

The following companions are not available upon starting the questline:
2V-R8
Andronikos
Ashara
Khem
Talos
Xalek
I saw a similar report elsewhere, are they completely unavailable or are they just showing up in the unavailable list in addition to your normal contact list?


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 02:39 PM
All servers are now online! Thank you all for your patience today. Let us know if you run into anything odd.

-eric


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 02:15 PM
Quote: Originally Posted by Darth_Trius View Post
Eric - "Within 2 hours now" ........ 2 hours 10 minutes.
You're right, we are a bit over that window. This is due to the HK issue I highlighted in a previous post. That being said, we are testing that fix now so I hope to have more info on an ETA soon.

-eric


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 01:26 PM
Two separate status updates:
  • Rollback - Looking fully successful. We were able to move everyone back to end of maintenance status, everyone will be able to proceed forward as intended!
  • Fixing the bug - Everything about the fix we applied worked, except, that for some reason HK-55 is being taken away still. We are going to continue working on the fix so that there is no impact to player's companions.
    • One other note is when you do the "skip to Ossus" option, you are going to see a bunch of notes in your chat, such as companions being granted. In a lot of cases this information is NOT actually happening, it is displaying incorrectly. You will be able to verify this in your contacts list.
More updates to come!

-eric


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 01:07 PM
The team is making great progress so far. We are testing both the rollback and the Ossus fix as I type this. Assuming both of these pass testing, we aren't terribly far from coming online. I will pass on more info as I have it.

-eric


KeithKanneg
Servers Back Offline - 5.10 | 12.11.2018, 12:10 PM
Quote:
Originally Posted by EricMusco View Post
Can confirm double doc smoochie-smooch.

-eric
Musco...I can't believe you're telling them about Doc!


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 11:51 AM
Quote: Originally Posted by sifuanthony View Post
Any idea when we'll be back online? Presently it's 12:47pm EST.
Tentatively within 2 hours from now. Definitely keep in mind this is an estimate only and is likely to change as we are doing some pretty heavy work on this side to get things resolved. Stay tuned for updates.

-eric


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 11:46 AM
Quote: Originally Posted by Jozandra View Post
So you are saying that we won't have to re-download a second time if we download before you fix the in-game issue?
Correct, 5.10 is still just 5.10. There will be no additional patch to download before we come back online.

-eric


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 11:21 AM
Quote:
Originally Posted by Syal View Post
cool i'll have to kiss doc once again...
Can confirm double doc smoochie-smooch.

-eric


EricMusco
Servers Back Offline - 5.10 | 12.11.2018, 11:16 AM
Quote: Originally Posted by DarkTergon View Post
are all chars going to be rolled back, does that mean you have to start the missions again, and if you've done something, none mission related, like purchase from a vendor, will that be rolled back to?
All characters will be rolled back to when the server came online. You will need to start the Mission again and in your example, yes you would need to purchase from the vendor.

The simplest way to think of it is that when we bring the servers back online, it will be identical to when we brought the servers online this morning.

-eric
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